Sheraton Hotel Marketing Manager Resume Sample

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Sheraton Hotel Marketing Manager Resume Sample (Full Text Version)

Aisha Hakim

Address: Ellmenreichstrasse 62, 96258, Berlin, Germany
Date of birth: 1987-08-21
Email address: aisha@kickresume.com

Profile

Twelve years of solid experience in the fields of hospitality and hotel management including experience in marketing, ecommerce, sales and executive management within international chains. A key team member with strong leadership and ability to work under pressure. Trilingual with fluent verbal and written skills in Arabic, English and German languages. Experienced in dealing with different cultures and nationalities.

Work Experience

07/2017 - present, Marketing Manager, Sheraton Hotel, Germany

Lead the development and delivery of the annual marketing and communications plan and budget in line with the hotel's strategic priorities and revenue goals.

02/2016 - 07/2017, Marketing Communications Manager, Grand Hyatt Muscat, Oman

Develop, implement, monitor and evaluate the hotel's marketing communications strategy for advertisement, promotions, public relations, graphics and collateral to support the marketing objectives targeting maximization of the hotel’s positive exposure in local, national and international markets. Manage and implement tactical promotions and offers to drive incremental revenue. Handle hotel website and social media channels.

02/2013 - 12/2015, Marketing Manager, Hilton Alexandria Green Plaza, Egypt

Development and implementation of marketing and public relations strategies to promote revenue growth generation among key targeted segments and support the hotel’s brand positioning and image. Responsibilities include leveraging and executing social media and website strategies to achieve brand position and revenue growth goals.

05/2012 - 02/2013, Sales Account Manager & Marketing Coordinator, Hilton Alexandria Green Plaza, Egypt

In addition to the sales duties, was assigned to take additional responsibilities as marketing coordinator in-charge. Responsibilities included setup of a new marketing department in the hotel through developing and implementing hotel marketing plans to generate higher awareness and grow revenue for different hotel facilities.

11/2009 - 04/2012, Sales Account Manager, Hilton Alexandria Green Plaza, Egypt

Travel outside the hotel to meet with customers and prospective clients, responsible for the development of market segments and soliciting of new customer relationships and accounts, while maintaining existing relationships with current accounts. Consistently striving to maximize revenue and promote relationships through effective negotiation of guestroom and meeting space rentals as well as food and beverage services.

Awards

03/2016, Best Tactical Marketing Campaign 2014, Regional Award

Hilton Hotels & Resorts MEA

01/2014, Best Hotel Support 2014, Hotel Award

Hilton Alexandria Green Plaza

03/2013, Best Social Media Engagement 2013, Regional Award

Hilton Hotels & Resorts MEA

08/2012, Best Hotel Support 2013, Hotel Award

Hilton Alexandria Green Plaza

Certifications

02/2016, Professional Certificate in Sales & Marketing, Arab Academy for Science, Technology & Maritime Transport

Courses Titles: International Marketing, Strategic Marketing, Marketing Research, Consumer Behavior, Advertising & Promotion, Essentials of Marketing, Sales Negotiation Skills, Personal Selling

03/2005, Deutsches Sprachdiplom der Kultusmisnisterkorferenz, Deutsche Schule der Borromärinnen

German Language Certificate "German for non-Germans"

Education

2008, Faculty of Commerce, Alexandria University, Egypt

Bachelor degree - Faculty of Commerce, Accounting department

2004, Elementary to High School, Deutsche Schule der Borromärinnen, Egypt

Elementary and middle school at the German school in Alexandria

High school “Hoch Berufsschule Wirtschaft, Schwerpunkt: Fremdsprachen" High School of Commerce, Economics and Foreign Languages at the German school in Alexandria

Skills

Languages
Arabic
English
German
French
Personal Skills
Communication Management
Presentation Skills
Leadership
Time Management

Hobbies

Traveling
Capturing moments
Cycling
Camping
Music
Squash
Visão Geral da Posição:

Marketing Manager

These professionals are tasked with directing the process of creating and executing marketing strategies for their company. Being Managers, they usually command a group of people working on a number of different tasks. They oversee administrative costs, visuals, pretty much the entire creative process, and inform executives about progress and results. Additionally, they communicate any desired changes or orders of the executives to the people in their teams.

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