Hilton Front Desk Resume Sample (Versão Texto)
Address: Myrtle Street, 99999, Manchester, NH, United States
Date of birth: 1993-01-11
Email address: hello#kickresume.com
Phone number: 999-999-9999
A highly motivated individual seeking a place within the customer service industry that provides an encouraging atmosphere with opportunity for advancement. Accurate and efficient in data entry as well as general operations.
present, Professional Cleaner / Team Leader, Freedom Cleaners LLC, Manchester, United States
- Responsible for training new cleaners
- Paying close attention to detail
- Time management
2015 - 2017, Desk Agent, Prime zenith Hospitality LLC, Manchester, United States
- Greeted all guests in a courteous and professional manner.
- Registered guests and issued key cards.
- Assist with room booking, changing and cancellation of reservations.
- Implemented high impact sales and marketing initiatives, resulting in increased occupancy and profitability.
- Created resolution and reduced guest complaints by 30%.
2012 - 2015, Team Member / Trainer, D'Angelo's Grilled Sandwiches, Manchester, United states
- Represented with a warm and welcoming attitude.
- Maintain Front of counter to exceed time limits.
- Ensure compliance with all food safety and sanitation guidelines.
- Trained new employees quarterly.
- Ensured point of sale and all cash handling procedures.
- Maintained clean and comfortable environment for guests, both inside and out.
- Monitor guest feedback and improved correction of guest dissatisfaction.
- Developed highly empathetic guest relationships and earned reputation for exceeding sales goals by 27%.
2008 - 2009, Manchester High School, Manchester, United States
2009 - 2010, Virtual Learning Academy, Exeter, United States
License - OPR
Always on time
Attention to detail
present, Sponsor and advocate, Austin17House, Brentwood, united states
The Taylor Rose Memorial Ride
Getting lost in a good book
Every kind of sport