Client Manager Resume Example

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Client Manager Resume Example (Full Text Version)

Yolanda Bravo

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Performance-driven and results-oriented Client Manager with a proven track record of success in achieving extraordinary results. With 3 years of extensive field experience paired with multiple important skills and abilities, Yolanda is an effective leader and team player offering a pro-active approach.

Work experience

09/2017 - 09/2020, Client Manager, M&T International, LLC, London, United Kingdom

Managed over 100 key client accounts and provided professional support to customers.
Detected and evaluated potential business opportunities and worked on the minimization of revenue losses.
Reduced unnecessary client account maintenance costs by 17%.
Hired and supervised new Customer Support Specialists and executed multiple office tasks as required.
Awarded the Employee of the Year once for significantly exceeding all assigned objectives and targets.

Education

09/2013 - 05/2017, Business Administration, Bocconi University, Milan, Italy

GPA: 3.98 (Top 3% of the Program)

Clubs and Societies: Business Club, Economics Society, TEDx Club

09/2009 - 05/2013, High School, Escola Joan Pelegrí, Barcelona, Spain

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

The 2012 Principal's Award winner for achieving extraordinary academic results

Extracurricular Activities: Fitness Club, Economics Society, Politics Society

Skills

Languages

Spanish

English

Italian

Computer Skills

MS Office

AllClients

HubSpot

Zendesk

Strengths

Communication

High achiever

Multitasking

Negotiating

Leadership

Responsibility

Teamwork

Volunteering

09/2015 - 05/2016, Vice President, Bocconi University Business Club, Milan, Italy

Certificates

07/2020, Certified Business Relationship Manager, International Business Society

06/2015, Driver's license, Driving School

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