Client Associate Resume Example

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Client Associate Resume Example (Full Text Version)

Christiane Schricker

Email address: hello@kickresume.com
Phone number: 555-555-5555

Resume summary

Pro-active and performance-driven Client Associate who excels at developing and maintaining relationships with clients, and providing exceptional service to them. Effective team player and communicator offering excellent negotiation skills and the important ability to function well in fast-paced business environments.

Work experience

08/2017 - 10/2020, Client Associate, MNE Financial, LLC, Frankfurt, Germany
  • Focused on enhancing client relationships and managed all incoming phone calls and emails.
  • Conducted client meetings, maintained relevant databases, and developed and coordinated office schedules.
  • Identified client goals and targets, and worked on the creation and implementation of a new  contact management system.
  • Improved client satisfaction with provided services by 12% within one year.
  • Recognized as a top-achieving employee by the company executives numerous times.

Education

09/2013 - 05/2017, Business Administration, University of Miami, Miami, FL, United States

GPA: 3.98 (Top 3% of the Program)

Clubs and Societies: Business Club, Marketing Society, TEDx Club

09/2009 - 05/2013, High School, Metropolitan School Frankfurt, Frankfurt, Germany

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Extracurricular Activities: Debate Club, Model United Nations, Tennis Club

Skills

Languages
German
English
Spanish
Software Skills
Microsoft Office
Zoho Desk
LiveAgent
Salesforce
Soft Skills
Accuracy
Communication Skills
Critical Thinking
Negotiation
Problem-solving
Teamwork

Volunteering

06/2014 - 10/2015, Fund Allocator, St John Charity, Miami, FL, United States

Certificates

08/2020, Client Relationship Manager, International Business Association

Hobbies

Archery
Football
Reading books
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