Retention Specialist Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Retention Specialist Resume Example (Full Text Version)

Raymonde Regnard

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Goal-oriented and dedicated Retention Specialist offering 3 years of relevant experience and a bachelor's degree in Business Administration from the University at Buffalo. The Employee of the Month Award winner with excellent critical thinking skills and the crucial ability to function well both independently and in a team setting.

Work experience

07/2017 - 07/2020, Retention Specialist, LOR Group, LLC, Miami, FL, United States

Coordinated and managed multiple company retention functions, ensuring that all goals and targets were met.
Communicated with key customers, generated monthly records, and worked closely with managers and executives.
Developed and implemented new revenue retention strategies and organized relevant documents and records.
Recruited and supervised Retention Interns and executed other tasks as necessary.
Won the Employee of the Month Award twice for constantly performing exceptional work.

Education

09/2013 - 05/2017, Business Administration, University at Buffalo, Buffalo, NY, United States

GPA: 3.98 (Top 3% of the Program)

The 2015 Dean's Award winner for representing the school at multiple international business competitions

Clubs and Societies: Economics Society, FinTech Society, TEDx Club

09/2009 - 05/2013, High School, School Saint Hilaire Lyon, Lyon, France

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

Extracurricular Activities: Aerobics Club, Debate Club, Political Society

Skills

Languages

French

English

Spanish

Computer Skills

MS Office

Zendesk Connect

Mixpanel

Questback

BlueVenn

Strengths

Action oriented

Communication

Critical thinking

Leadership

Independence

Organizational

Problem-solving

Responsibility

Volunteering

09/2015 - 05/2016, Class Representative, University at Buffalo, Buffalo, NY, United States

Certificates

09/2019, Certified Customer Retention Specialist, HRCI

08/2015, Driver's License, Driving School

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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