Retail Associate Resume Sample

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Retail Associate Resume Sample (Text version)

Dijana Moldovan

Email address:
Phone number: 555-555-5555


Results-oriented and hard-working Retail Associate determined to meet and surpass all sales objectives. Adept at providing recommendations to customers, advertising new products, and resolving customer issues. Offers an extensive knowledge of multiple retail software programmes and excellent complaint handling skills. Great communicator with significant ability to work and perform well independently or in a team.

Work experience

08/2017 - 08/2019, Retail Associate, KOHLS, Inc., Bradford, United Kingdom
  • Collaborated with colleagues on the development of new processes and procedures to improve the customer satisfaction as much as possible - increased the customer satisfaction by 17% within two years.
  • Provided advice and recommendations to customers, handled and processed transactions, and resolved any problematic issues.
  • Performed multiple daily administrative functions, maintained and managed sales records, and assisted in the inventory management.
  • Promoted new products, trained and coordinated new Sales Associates, and maintained a clean and organized work environment.
  • Awarded Employee of the Month for constantly executing great work.


09/2013 - 05/2017, High School, Ninth Belgrade Gymnasium, Belgrade, Serbia

The 2016 Principal's Award winner for the 1st prize in the National Dance Competition

Clubs and Societies: Aerobics Society, Dance Club, Judo Club


Computer Skills
Microsoft Office
Square POS, Shopkeep
Erply POS, SalesVu
Revel, Clover
Life Skills
Complaint Handling
Communication Skills
Time Management


09/2015 - 05/2016, Vice President, Ninth Belgrade Gymnasium Dance Club, Belgrade, Serbia


09/2015, Driving Licence, Driving School

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