Operations Clerk Resume Sample

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Operations Clerk Resume Sample (Full Text Version)

Lena Johnsson

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Performance-driven and dedicated Operations Clerk with 3+ years of extensive experience in monitoring and improving all daily business operations, managing multiple clerical tasks, and providing excellent support to customers. Certified Business Operations Management Specialist with a strong determination to perform great work and important ability to perform well independently or in a team.

Work experience

06/2016 - 06/2019, Operations Clerk, RR Donnelley, Inc., Saint Charles, IL, United States

Handled and was responsible for various administrative duties in a company, provided support and communicated with customers, and worked closely with sales representatives to maximize the sales efficiency.
Processed payments, maintained and managed confidential documents and records, and managed and ordered office supplies.
Responded to phone messages and emails, built and maintained professional relationships with suppliers, and monitored and worked on the improvement of all daily business operations - decreased the operating expenses by 25% within 3 years.
Pro-actively participated in weekly team meetings with managers, completed weekly reports, and executed other duties as required.
Recognized by executives for constantly performing great work.

Education

09/2012 - 05/2016, Business Administration, Northeastern University, Bostone, MA, United States

GPA: 3.98 (Top 5% of the Program)

The 2015 Academic Excellence Award winner

Clubs and Societies: Business Club, Math Society, Riding Society

09/2008 - 05/2012, High School, Lund Cathedral School, Lund, Sweden

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2012 Best Graduate Award winner

Activities: Basketball Club, Economics Society, Golf Club

Skills

Languages

Swedish

English

Spanish

Computer Skills

Microsoft Office

Salesforce, Wufoo

Dropbox, Zoho CRM

Twilio, Slack

Interpersonal Skills

Analytical Skills

Communication Skills

Good Team Player

Multitasking

Problem-solving

Time Management

Volunteering

09/2014 - 05/2015, Class Representative, Northeastern University, Bostone, MA, United States

Certificates

10/2018, Certified Business Operations Management Specialist, CCPC Global

05/2016, Driving Licence

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