Information Technology Assistant Resume Sample

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Information Technology Assistant Resume Sample (Text version)

Gustav Bettler

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Phone number: 555-555-5555

Profile

Results-oriented and knowledgeable Information Technology Assistant adept at resolving any hardware/software faults, maintaining network systems, and managing inventories. Effective communicator with strong attention to detail, highly professional attitude, great analytical skills, and significant ability to work and perform well in fast-paced business environments.

Work experience

06/2017 - 05/2019, Information Technology Assistant, Conway MacKenzie, Inc., London, United Kingdom
  • Troubleshot and resolved any hardware/software faults, installed and maintained computer hardware, and worked on the improvement of all network systems.
  • Configured and maintained antivirus applications, provided support and knowledge to end users, and conducted risk assessments.
  • Restored data, managed inventories, and handled large amounts of information, ensuring that all policies and procedures were fully followed.
  • Assisted in website management, trained and coordinated IT staff, and monitored various daily operations.
  • Awarded Employee of the Month twice for performing great work. 

Education

09/2013 - 05/2017, Computer Science & Information Systems, University of Cambridge, Cambridge, United Kingdom

First Class Honours (Top 5% of the Program)

The 2015 Academic Excellence Award winner

Clubs and Societies: Engineering Society, Math Society, TEDx Club

09/2009 - 05/2013, IB Diploma Program, Leysin American School, Leysin, Switzerland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

Activities: Astronomy Society, Physics Society, Tennis Club

Skills

Languages
German
English
French
Chinese
Computer Skills
Microsoft Office
Freshdesk, LiveAgent
JIRA Service Desk, Front
Samanage, HTML
Interpersonal Skills
Analytical Skills
Communication Skills
Detail-oriented
Good Team Player
Technological Expertise
Time Management

Volunteering

09/2011 - 05/2012, Vice President, Leysin American School Physics Society, Leysin, Switzerland

Certificates

04/2019, Certified Technology Manager, The Association of Technology, Management, and Applied Engineering

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