Front Desk Manager Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Front Desk Manager Resume Sample (Full Text Version)

Jill Pattyn

Address: Route de Neufchateau 16, 8587, Kortrijk, Belgium

Email address: jillpattyn@gmail.com

Phone number: 0493 28 59866

Profile

Outgoing and self-driven Front Desk Manager skilled at providing excellent customer service, managing all areas of Front Office department, and training and supervising new staff. Offers well-developed communication skills, ability to work under pressure, and great time management skills. Presently looking for a Front Desk Manager position with a modern firm.

Work experience

07/2017 - 03/2019, Front Desk Manager, AmSurg, Inc., Kortrijk, Belgium

Was responsible for all areas of Front Office department.
Processed payments, updated website, and responded to any inquiries from employees and/or clients.
Trained and supervised new personnel, reviewed all data entry.
Participated in weekly team meetings with other managers.
Successfully managed financial reporting for a company with annual revenue of over 1.2 million euros.

06/2015 - 06/2017, Front Desk Manager, Oath, Inc, Kortrijk, Belgium

Supervised and managed all front desk operations, greeted visiting clients and partners, and handled their needs and requirements.
Provided customer service, ensuring that all company policies and procedures were followed.
Maintained documents and conducted sales reports.
Awarded Employee of the Month thrice for performing great work.

Education

09/2011 - 05/2015, Business & Management, HEC Paris, Paris, France

First Class Honours (GPA: 3.98)

Clubs and Societies: Marketing Society, Science Club, Riding Club

09/2007 - 06/2011, IB Diploma Programme, Ecole du Jury, Kortrijk, Belgium

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Skills

Languages

German

English

French

Japanese

Computer Skills

Microsoft Office

eZee Frontdesk

Maestro PMS, RDPWin

Frontdesk Anywhere

Interpersonal Skills

Ability to Work under Pressure

Communication Skills

Good Team Player

Leadership Skills

Problem-solving

Time Management

Volunteering

09/2012 - 11/2012, Street Fundraiser, Organisation for the Prevention of Blindness, Paris, France

Certificates

05/2016, Certified Front Desk Supervisor, French Hotel & Lodging Educational Institute

03/2013, Driving Licence, Driving School

Hobbies

Exploring distant lands

Getting lost in a good book

Every kind of sport

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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