Telemarketer Resume Sample

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Telemarketer Resume Sample (Text version)

Ameline Beaux

Address: 41 rue Porte d, 33150, Le Havre, France
Email address: amelinebeaux@gmail.com
Phone number: 05.23.72.48820

Profile

Outgoing Telemarketer with a proven track record of success, extraordinary communication skills, and strong attention to detail. Fiercely competitive in achieving and surpassing all sales goals and targets. Currently looking for a Telemarketer position with a high growth company which offers flexibility and fulfilling work.

Work experience

06/2017 - 02/2019, Telemarketer, Ufficio Limited, Le Havre, France
  • Contacted potential clients via phone in order to introduce company's products and services, ensuring the great customer experience (made more than 200 calls per day).
  • Maintained customer information and documents; obtained names, addresses, payment methods; entered data into software and processed purchases.
  • Developed and implemented more effective customer persuasion techniques and strategies; trained new personnel and helped other agents.
  • Conducted monthly reports on the performance of the telemarketing team; participated in weekly meetings with managers.
  • Increased revenue by 35% in 2018; achieved extraordinary customer satisfaction rate of 87%.
  • Awarded Telemarketer of the Month thrice for exceeding all sales quotas and goals.

Education

09/2013 - 05/2017, Business Administration, Ecole de Management de Normandie, Le Havre, France

Clubs and Societies: Economics Society, Marketing Society, Riding Club

09/2009 - 05/2013, High School, College Stephane Mallarme, Toulouse, France

Graduated with Distinction

Skills

Languages
French
English
Spanish
Computer Skills
Microsoft Office
CrankWheel, VICIdial
Voip PowerDialer
Branch, CallFire
Interpersonal Skills
Communication Skills
Detail-oriented
Good Team Player
Outgoing
Problem-solving

Volunteering

09/2016 - 05/2017, Vice President, Marketing Society, Le Havre, France

Certificates

12/2018, Certified Sales Professional
09/2018, Certified Telemarketing Supervisor, John Academy

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