Telemarketer Resume Sample (Text version)
Address: 41 rue Porte d, 33150, Le Havre, France
Email address: email@example.com
Phone number: 05.23.72.48820
Outgoing Telemarketer with a proven track record of success, extraordinary communication skills, and strong attention to detail. Fiercely competitive in achieving and surpassing all sales goals and targets. Currently looking for a Telemarketer position with a high growth company which offers flexibility and fulfilling work.
06/2017 - 02/2019, Telemarketer, Ufficio Limited, Le Havre, France
- Contacted potential clients via phone in order to introduce company's products and services, ensuring the great customer experience (made more than 200 calls per day).
- Maintained customer information and documents; obtained names, addresses, payment methods; entered data into software and processed purchases.
- Developed and implemented more effective customer persuasion techniques and strategies; trained new personnel and helped other agents.
- Conducted monthly reports on the performance of the telemarketing team; participated in weekly meetings with managers.
- Increased revenue by 35% in 2018; achieved extraordinary customer satisfaction rate of 87%.
- Awarded Telemarketer of the Month thrice for exceeding all sales quotas and goals.
09/2013 - 05/2017, Business Administration, Ecole de Management de Normandie, Le Havre, France
Clubs and Societies: Economics Society, Marketing Society, Riding Club
09/2009 - 05/2013, High School, College Stephane Mallarme, Toulouse, France
Graduated with Distinction
Good Team Player
09/2016 - 05/2017, Vice President, Marketing Society, Le Havre, France
12/2018, Certified Sales Professional
09/2018, Certified Telemarketing Supervisor, John Academy