Telemarketer Resume Sample

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Written by Milan Šaržík, CPRW

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Telemarketer Resume Sample (Full Text Version)

Ameline Beaux

Address: 41 rue Porte d, 33150, Le Havre, France

Email address: amelinebeaux@gmail.com

Phone number: 05.23.72.48820

Profile

Outgoing Telemarketer with a proven track record of success, extraordinary communication skills, and strong attention to detail. Fiercely competitive in achieving and surpassing all sales goals and targets. Currently looking for a Telemarketer position with a high growth company which offers flexibility and fulfilling work.

Work experience

06/2017 - 02/2019, Telemarketer, Ufficio Limited, Le Havre, France

Contacted potential clients via phone in order to introduce company's products and services, ensuring the great customer experience (made more than 200 calls per day).
Maintained customer information and documents; obtained names, addresses, payment methods; entered data into software and processed purchases.
Developed and implemented more effective customer persuasion techniques and strategies; trained new personnel and helped other agents.
Conducted monthly reports on the performance of the telemarketing team; participated in weekly meetings with managers.
Increased revenue by 35% in 2018; achieved extraordinary customer satisfaction rate of 87%.
Awarded Telemarketer of the Month thrice for exceeding all sales quotas and goals.

Education

09/2013 - 05/2017, Business Administration, Ecole de Management de Normandie, Le Havre, France

Clubs and Societies: Economics Society, Marketing Society, Riding Club

09/2009 - 05/2013, High School, College Stephane Mallarme, Toulouse, France

Graduated with Distinction

Skills

Languages

French

English

Spanish

Computer Skills

Microsoft Office

CrankWheel, VICIdial

Voip PowerDialer

Branch, CallFire

Interpersonal Skills

Communication Skills

Detail-oriented

Good Team Player

Outgoing

Problem-solving

Volunteering

09/2016 - 05/2017, Vice President, Marketing Society, Le Havre, France

Certificates

12/2018, Certified Sales Professional

09/2018, Certified Telemarketing Supervisor, John Academy

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