Technical Writer Resume Sample

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Written by Tomáš Ondrejka

Co-Founder and CMO

Feb. 29, 2024

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Technical Writer Resume Sample (Full Text Version)

Oliver Mitchell

Email address: hello@kickresume.com

Phone number: 999-999-999

Web: www.kickresume.com

Education

09/2009 - 06/2012, Master of Science in Technical Communication, Technical Communication and Writing, Texas Tech University, Lubbock, USA

GPA 4.0 (Top 1% of the Program)
The 2012 Academic Excellence Award winner
Activities: TEDx Club, Economics Society, EL Club

09/2005 - 06/2009, Bachelor of Communication majoring in Technical Communication, Technical Communication, Queensland University of Technology, Brisbane, Australia

Graduated with Distinction (Grade 1- A/ Excellent equivalent in all 5 subjects)

Work Experience

10/2018 - present, Senior technical writer, IBM, NEW YORK, UNITED STATES

Developed comprehensive technical documentation, including user manuals, installation guides, and release notes, resulting in a 30% increase in customer satisfaction and reduced support calls by 15%.
Led a team of junior technical writers, providing mentoring and guidance to ensure high-quality deliverables within strict deadlines.
Implemented a streamlined documentation process and template, resulting in a 50% reduction in time spent on document creation and editing, increasing overall efficiency and productivity.

01/2013 - 04/2017, Technical writer, Oracle, CALIFORNIA, UNITED STATES

Developed user-friendly technical documentation, including user manuals, installation guides, and troubleshooting guides, resulting in a 30% decrease in customer support calls.
Implemented a documentation review process, incorporating feedback from subject matter experts and stakeholders, resulting in a 40% reduction in errors and enhancing overall document quality.

Skills

Languages

English

Spanish

French

TECHNOLOGY

Oxygen XML Editor

Adobe FrameMaker

RoboHelp

Certificates

06/2012, Certificate in Technical Communication by Texas Tech University

Strengths

Detail-oriented

Clear communicator

Analytical thinker

Research skills

Time management

Problem solver

Hobbies

cycling

chess

writing

Position Overview:

As a Technical Writer, you will be responsible for creating clear and concise documentation and instructional materials that communicate complex technical information in a user-friendly manner. Your role will involve collaborating with subject matter experts, conducting research, and organizing information to produce manuals, guides, and online documentation. Strong writing and editing skills, attention to detail, and the ability to understand and explain technical concepts are essential for success in this role, ensuring the effective transfer of knowledge to users and stakeholders.

Tomáš Ondrejka

Co-Founder and CMO

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis.

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