Technical Support Specialist Resume Example

Land your next job more easily and learn to write your next resume with our free, easily editable Technical Support Specialist resume example. Download this resume example at no cost or try to redesign it using our job-landing resume builder.

Create My Resume
1M+ job seekers
This resume was written by our experienced resume writers specifically for this profession. Create your resume now or edit this resume example.
Was this sample helpful? Rate it!
Average: 4.4 (8 votes)

Technical Support Specialist Resume Example (Full Text Version)

Lena Svensson

Address: Esplanadgatan 93, 282 00, Trelleborg, Sweden
Email address: lenaswensson@gmail.com
Phone number: 0451-4474674

Profile

Customer-oriented and self-driven Technical Support Specialist adept at maintaining and managing IT inventory, providing professional technical support to colleagues and clients, monitoring WAN and LAN connectivity, and developing detailed technical guides. Offers excellent technological expertise, well-developed communication skills, and great teamwork abilities.

Work experience

06/2017 - 05/2019, Technical Support Specialist, Peak Scientific, Inc., Trelleborg, Sweden
  • Provided beneficial professional technical support to colleagues and clients on any hardware and/or software related issues.
  • Troubleshot devices, updated systems, and provided excellent customer service, ensuring the all-time great client satisfaction.
  • Maintained and managed IT inventory, monitored WAN and LAN connectivity, and updated the company's website.
  • Completed detailed reports, developed detailed technical guides, and performed other duties as assigned by managers.
  • Increased the reliability of servers, hardware, and software by 15% within 2 years.  

Education

09/2013 - 05/2017, Computer Science, McMaster University, Hamilton, Canada

GPA: 3.98 (Top 10% of the Program)

Clubs and Societies: Engineering Society, Math Society, Swimming Club

09/2009 - 05/2013, High School, Viktor Rydbergs Gymnasium Jarlaplan, Trelleborg, Sweden

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2013 Best Graduate Award winner

Skills

Languages
Swedish
English
French
Japanese
Computer Skills
Microsoft Office
Freshdesk, Samanage
Python, HTML
Zabbix, Server Density
Interpersonal Skills
Ability to Work under Pressure
Communication Skills
Multitasking
Problem-solving
Technological Expertise
Teamwork
Time Management

Volunteering

09/2011 - 05/2013, Social Media Manager, Viktor Rydbergs Gymnasium Jarlaplan, Trelleborg, Sweden

Certificates

07/2016, Driving Licence, Driving School
Edit this sample using our resume builder.

Let your resume write itself — with AI.

Kickresume’s AI Resume Writer can generate a great first draft of your resume in seconds. Simply enter your job title and let artificial intelligence help you get started.
Create Resume With AI Let your resume write itself — with AI.

Related software engineering resume samples

Blockchain Developer Resume Example
Blockchain Developer Resume Example
Database Tester Resume Sample
Database Tester Resume Sample
Scrum Master Resume Sample
Scrum Master Resume Sample

Related software engineering cover letter samples

ETL Developer Cover Letter Sample
ETL Developer Cover Letter Sample
Chief Technology Officer Cover Letter Sample
Chief Technology Officer Cover Letter Sample
IT Technician Cover Letter Example
IT Technician Cover Letter Example

Let your resume do the work.

Join 2,000,000+ job seekers worldwide and get hired faster with your best resume yet.

Sign Up
Learn to write a great resume that will get you invited to more job interviews.