System Support Specialist Resume Example (Text version)
Email address: firstname.lastname@example.org
Phone number: 555-555-5555
Self-driven and dedicated System Support Specialist with 2+ years of extensive experience in providing assistance to colleagues and clients, fixing any system problems, and configuring new user accounts. Offers a Computer Science & Information Systems degree from a well-known university and highly professional attitude. Great communicator with exceptional time management skills and important ability to work and perform well independently or in a team.
06/2017 - 06/2019, System Support Specialist, Amedisys, Inc., Paris, France
- Provided beneficial technical assistance to the company's clients and diagnosed, analyzed, and resolved any system problems.
- Monitored system performance, produced workflows, created and configured new user accounts, and maintained various hardware and software.
- Administrated networks and worked on the improvement of network performance - increased the performance by 35% within one year.
- Worked on the development of multiple applications and software tools and pro-actively participated in weekly team meetings with managers.
- Awarded Employee of the Month for constantly performing great work.
09/2013 - 05/2017, Computer Science & Information Systems, Sorbonne University, Paris, France
GPA: 3.98 (Top 5% of the Program)
The 2016 Academic Excellence Award winner
Clubs and Societies: Engineering Society, Marketing Society, TEDx Club
09/2009 - 05/2013, High School, Eiran Aikuislukio, Helsinki, Finland
Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)
The 2013 Best Graduate Award winner
Activities: Computer Club, Math Society, Table Tennis Club
09/2015 - 05/2016, Class Representative, Sorbonne University, Paris, France
09/2018, Certified System Administrator, Microsoft Learning