Staff Product Manager at Deel Resume Example

Leading high-performing product teams in development of one of the core Staffbase products (~25% of ARR) tailored for internal communications in large enterprises

• Oversaw the creation of a clear product vision and long-term strategy, helping align the unit efforts with the company goals
• Managed two product teams that successfully facilitated delivery of a new core product to the market within 12 months, resulting in timely revenue generation and churn mitigation
• Collaborated closely with Sales and Customer Success teams, driving new ARR while effectively decreasing churn rates
• Acted as the interim product lead for the unit during go-to-market phase, achieving a significant 10x net ARR target in the first quarter after the product release, showcasing strong leadership and strategic execution

Led the Insights & Notifications domain to enhance visibility of supply chain, which improved overall operational efficiency and customer satisfaction

• Created a compelling long-term vision for the domain, helping to align team efforts with Forto's strategic goals and customer expectations
• Led the delivery of a new Notifications Center for the customer platform, which significantly enhanced communication and visibility for users
• Drove the strategic initiative which provided actionable data-driven insights for customers and Forto Operations; insights received a usefulness rate of over 75% based on customer feedback, demonstrating its impact on decision-making and operations

Joined a digital ventures studio on a short-term contract to leverage my expertise which helped to prepare a property management app for its public MVP launch

Led a high-performing product team in developing a best-in-class product for real estate professionals

• Managed the geo-expansion of the product, successfully launching it in new regions, which resulted in a significant increase in monthly active users and apartment sales across the country
• Created an expansion framework that streamlined the launch process in new regions, decreasing efforts by 70%
• Led a project to update the monetisation model for apartment sellers, which led to increased sales of resale properties and improved customer retention
• Implemented an NPS feedback system that significantly improved service levels and KPIs for the end-to-end deal process
• Led a product stream focused on expanding the platform to include new property types diversifying company offerings and catering to a wider user base, which enhanced market competitiveness

Led product management for innovative web and mobile projects at one of the world's most recognized sports brands, ensuring high-quality delivery and user satisfaction

• Managed the award-winning mobile app for Chelsea Football Club, which achieved over 10 million installs and 2 million monthly active users since its launch in May 2018, significantly enhancing fan engagement.
• Oversaw Chelsea FC's web products and CMS using Adobe AEM
• Earned the Sports Technology Award in 2021 for App of the Year and the Football Business Award in 2019 for Best Use of Technology in a Football Club

Led the analysis, implementation, testing, and support of Oracle Retail products, ensuring that solutions met client needs and technical specifications.