Service Support at Entertainment Business CV Example

Hired by: Dave and Buster's

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Service Support at Entertainment Business CV Example (Full Text Version)

Alejandro Aguilar

Address: Charlotte Avenue, 99999, San Gabriel

10Date of birth: 1999-19-09

Email address: hello@kickresume.com

Phone number: 999-999-999

Web: https://www.instagram.com/kickresume/

Profile

I am capable and highly effective at anticipating and accommodating customer needs. I speak Spanish and English. Friendly, punctual and enthusiastic team player. Customer-service oriented individual with excellent interpersonal and communication skills. Food and beverage expert. Focused and successful at multi-tasking and delivering prompt and friendly service to all customers. I always strive to maintain a positive attitude and a great sense of humor during peak hours. I have done fine dining and catering professional versed in guest services food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. I am friendly, professional, punctual and an enthusiastic team player and look forward to joining you at your fine establishment.

Work experience

01/2016 - present, Driver, Uber, Los Angeles

Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Transported high-value clients with professionalism and discretion.

05/2014 - 03/2017, Service support, Dave & Busters, Arcadia, CA

Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded transactions in MICROS system to deliver prompt service.
Trained new employees with a full hands in full hands out motto.

01/2013 - 04/2014, Server, Steak n' Shake, Plano , TX

Consistently provided professional, friendly, and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Displayed enthusiasm and knowledge about the restaurants menu and products.

03/2012 - 04/2014, Server, Mi Cocina, Plano, TX

Maintained high standards of cleanliness and sanitation.
Maintained a clean dining room, lobby and service areas at all times.
Routinely carried large loads of dishes to the kitchen for cleaning.
Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Trained new employees to meet and excel at company standards.

Education

04/2012 - present, Bio-Medical Engineering, DeVry Univerisity, Burbank, CA

Achievements

Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
Deemed knowledgeable enough to train new hires.

Volunteering

03/2017 - present, Sorter, God Provides Food Bank, El Monte, CA

Prepared food bags and maintained orderliness of the food bank area.
Assisted other food bank personnel with maintenance and cleanliness of the warehouse.
Organized and sorting of incoming donations.
Stocked shelves, racks, cases, bins and tables with donated goods.
Responsible for making sure all food was within expiration date.

Languages

English - 100%

Spanish - 100%

Latin - 36%

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

Feeling the music

Getting my geek on

Just kicking back

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