Customer Service Advisor Cover Letter Sample

Dear Recruiters,

When reviewing your posting for the Customer Service Advisor job within Warnie, Inc. on your company careers website, I was pleased to discover that your requirements and needs align perfectly with what I offer as a professional. I am certain that it would be a great opportunity for me to apply my expertise and further grow my career.

As a results-oriented and performance-driven individual with great leadership and teamwork skills, I am fully adept at all aspects of the role. At Omada Corporation, LLC, where I worked as a Customer Service Advisor for over three years, I was mainly responsible for resolving any customer issues, managing and maintaining relevant databases, and presenting new products to potential clients. On top of that, I:

• Developed and implemented new customer service policies and processes.
• Trained and supervised new staff and supported managers with various tasks.
• Worked on the constant improvement of existing customer service operations to increase efficiency and reduce unnecessary expenses - decreased the costs by 25% within one year.

Furthermore, I am the University of Nottingham graduate with a Business Administration degree. As a Certified Customer Service Manager with the ability to use all software programs necessary for the role, I believe that I am an ideal candidate for the position. Thank you for your time and consideration and I look forward to hearing back from you in the near future.

Kind regards,

Darina Vasiljevic