Customer Service Assistant Cover Letter Example

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Customer Service Assistant Cover Letter Example (Text version)

Naito Akasuki

555-555-5555
hello@kickresume.com
YBW International, Inc.
Bristol, United Kingdom
14/04/2020
Application for the position of Customer Service Assistant

Dear Sir/Madam,

Thank you for the opportunity to submit my application for the Customer Service Assistant job within YBW International, Inc. in Bristol. I am confident that the combination of my experience and my qualities makes me a perfect candidate for the role. Furthermore, I am certain that it would be a great opportunity for me to grow my career.

To shortly introduce myself, I am a Certified Customer Service Professional offering exceptional communication skills and the crucial ability to function well both independently and in fast-paced team environments. At Waitrose & Partners, Inc., where I worked for more than four years, I spent most of my time providing beneficial advice and support to customers, handling complaints, and resolving any problematic issues. In addition, I performed various office management tasks, maintained relevant documents and files, and worked on the development and implementation of new processes and procedures to increase efficiency and decrease unnecessary costs - reduced the expenses by 24% within two years. Moreover, I won the Employee of the Month Award once for constantly performing great work.

Next, I am a native Japanese speaker with a proficiency in English and a basic knowledge of French. I am skilled in using all software programs necessary for the job, including Freshdesk, LiveAgent, and JIRA Service Desk. Finally, I am a detail and accuracy-oriented individual with excellent problem-solving skills and would appreciate the opportunity to come in for an interview to discuss the job and my qualifications in more detail in person. I can be contacted at 555-555-5555 or via email at hello@kickresume.com. Thank you for your time and consideration and I look forward to speaking with you in the near future.

Sincerely,

Naito Akasuki

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