Production Support Analyst Resume Example

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Production Support Analyst Resume Example (Full Text Version)

Elena Damgaard

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Performance-driven and knowledgeable Production Support Analyst with a proven track record of success in stabilizing production processes and procedures, providing support to employees, and improving the whole production system. Great communicator with strong attention to detail and accuracy, excellent time management skills, and well-developed analytical abilities. Elena is presently looking for a Production Support Analyst position with a forward-moving organization.

Work experience

06/2017 - 06/2019, Production Support Analyst, T2 Systems, Inc., Indianapolis, IN, United States

Identified and resolved any production issues, completed detailed monthly/annual employee performance reviews, and provided advice and support to all employees.
Collaborated with colleagues on the stabilization of business processes and procedures and worked on the improvement of the whole production system - decreased the production expenses by 15%.
Performed daily production system checks, monitored and analyzed resources, and pro-actively participated in weekly team meetings with managers.
Worked closely with multiple Software Engineers on the creation and implementation of new, more efficient automation scripts.
Awarded Employee of the Month for constantly performing great work.

Education

09/2013 - 05/2017, Business Administration with Economics, University of Twente, Enschede, Netherlands

GPA: 3.98 (Top 10% of the Program)

The 2016 Academic Excellence Award winner

Clubs and Societies: Economics Society, FinTech Society, Riding Society

09/2009 - 05/2013, High School, Kolding Gymnasium, Kolding, Denmark

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2013 Best Graduate Award winner

Activities: Astronomy Society, Aerobics Club, Fitness Club

Skills

Languages

Danish

English

German

Computer Skills

Microsoft Office

Workzone, Wrike

JIRA, Zoho Office Suite

QuickBooks, Sage

Interpersonal Skills

Attention to Detail

Analytical Skills

Communication Skills

Critical Thinking

Problem-solving

Teamwork

Time Management

Volunteering

09/2010 - 05/2013, Class Treasurer, Kolding Gymnasium, Kolding, Denmark

Certificates

04/2019, Project Management Professional Certification, Project Management Institute

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