Production Support Analyst Resume Example (Text version)
Email address: email@example.com
Phone number: 555-555-5555
Performance-driven and knowledgeable Production Support Analyst with a proven track record of success in stabilizing production processes and procedures, providing support to employees, and improving the whole production system. Great communicator with strong attention to detail and accuracy, excellent time management skills, and well-developed analytical abilities. Elena is presently looking for a Production Support Analyst position with a forward-moving organization.
06/2017 - 06/2019, Production Support Analyst, T2 Systems, Inc., Indianapolis, IN, United States
- Identified and resolved any production issues, completed detailed monthly/annual employee performance reviews, and provided advice and support to all employees.
- Collaborated with colleagues on the stabilization of business processes and procedures and worked on the improvement of the whole production system - decreased the production expenses by 15%.
- Performed daily production system checks, monitored and analyzed resources, and pro-actively participated in weekly team meetings with managers.
- Worked closely with multiple Software Engineers on the creation and implementation of new, more efficient automation scripts.
- Awarded Employee of the Month for constantly performing great work.
09/2013 - 05/2017, Business Administration with Economics, University of Twente, Enschede, Netherlands
GPA: 3.98 (Top 10% of the Program)
The 2016 Academic Excellence Award winner
Clubs and Societies: Economics Society, FinTech Society, Riding Society
09/2009 - 05/2013, High School, Kolding Gymnasium, Kolding, Denmark
Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)
The 2013 Best Graduate Award winner
Activities: Astronomy Society, Aerobics Club, Fitness Club
JIRA, Zoho Office Suite
Attention to Detail
09/2010 - 05/2013, Class Treasurer, Kolding Gymnasium, Kolding, Denmark
04/2019, Project Management Professional Certification, Project Management Institute