Operations Coordinator Resume Sample

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Operations Coordinator Resume Sample (Full Text Version)

Shanel St.Martin-Roberts

Address: Queens Road, Toronto, Canada
Date of birth: 1989-11-11
Email address: hello@kickresume.com
Phone number: 999-999-999


Outstanding communication skills that strengthen customer loyalty. Excels in managing a variety of projects effectively. Strong knowledge of marketing concepts and social media optimization. Works well in a fast-paced, challenging environment.


09/2016 - present, Professional Communications (BA), Ryerson University, Toronto, Canada
  • The study of written, oral, visual and media communication practices within organizations or fields such as healthcare, law, government, business and advertising.
08/2012 - 06/2015, Advertising Management, Champlain College, St.Lambert, Canada
  • A three year advertising and marketing based program that focuses on consumer awareness, computer proficiency as well as professional written and verbal skills.

Work experience

04/2018 - present, Operations Lead - Part Time, The Curl Ambassadors, Toronto, Canada
  • Responded to customer requests through exceptional customer service at the front desk.
  • Answered clients’ phone calls and emails to ensure the schedule fully booked.
  • Assisting with all aspects of administrative management including receiving and posting orders, recording payroll and managing waitlist.
11/2016 - present, Customer Service Representative, LCBO, Toronto, Canada
  • Provide information about products by suggestive selling and pairing.
  • Ensure every customer receives adequate attention in a professional and friendly manner.
  • Process transactions including returns, efficiently and accurately.
06/2015 - 06/2016, Assembly & Packaging Administrator, David's Tea, Montreal, Canada
  • Conduct in professional communication with other departments and all co-workers.
  • Accurately enter information into various computer programs.


Communication Skills
Social Media Proficiency
Research Skills
Problem Solving
Interpersonal Communication Skills
Position Overview:

Operations Coordinator

Operations Coordinators are individuals responsible for the essential management of all operations that make the company run as it should. This entails planning purchases, coordinating the business’s budget, and sometimes even negotiating contracts. Daily encounters with members of respective departments are in order almost daily. Normally, an applicant must have at least an associate degree in a relevant field to be a viable choice. Exceptional communication skills are also a must along with strong knowledge of the office toolkit, including computer software and general office equipment. An Operations Coordinator’s compensation is quite high, despite the laxer formal qualification requirement because of the number of responsibilities they carry out. The average base salary in the US is around $46k.

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