Healthcare Business Manager Resume Sample

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Healthcare Business Manager Resume Sample
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Healthcare Business Manager Resume Sample (Full Text Version)

Brian K. Hong

Address: 999 Aspen, 99929, Tustin, USA
Date of birth: 1999-19-09
Email address: hello@kickresume.com
Phone number: 999-999-999

Statement

I am seeking to join a dynamic and hands-on team. I aim to be high-impact and inspiring when working with others. I drive to set up success for my team and company.

Work experience

03/2017 - 03/2018, OPERATIONS ASSOCIATE, APPLIED MEDICAL, RSM, USA

-Managed Inzii production line and 40 team members, closing shop orders/ variance analysis.

-Manufacturing operations: maintain schedule to keep production running at minimal cost.

-Process improvement: implement goals to create efficiency, create/meet KPI/metrics goals.

-Data analysis: extracted data, created various reports, and implemented projects.

-Cross functional: worked with other departments to improve/create new products.

-Achievements: Reduced labor variance by 4% ($20k/month); created guidelines for effective team member cohesion; assessment rubric for new associates/managers; created plant-wide reports to reduce labor hour inaccuracies; re-calibrate BOM to help reduce scrapped material ($5k/month); streamline reports in order to focus on decision-making; oversee newly developing machines for production; worked with product management to develop product; worked with engineers for plant relocation.

10/2015 - present, OWNER, KRATOS TRAINING INSTITUTE, IRVINE, USA
06/2010 - present, OWNER, CONSULTANT, KEE TRAVELS, TUSTIN, USA
01/2015 - 12/2016, REGIONAL/PROJECT MANAGER, PACIFIC DENTAL SERVICES, IRVINE, USA

-Supervised 10 employees, managed and consulted 96 offices for the desert mountain region.

-Consulted office managers/owner doctors on product launch and marketing implementation.

-Consulted office managers/owner doctors on maximizing revenue strategies.

-Customer Success: managed clients in region to ensure services target goals were met.

-Data Analysis: pulled data from office/region to identify top services and opportunity areas.

-Performance analysis: increase office efficiency, effectiveness, and overall output

-Cross functional: worked with others to create new system for Revenue Operations.

-Achievements: hit goal of 97% revenue from 94%; turned 5 bottom performing offices into the top 20 (out of 600); runner-up region of the year for 2015; helped doctors gain additional revenue of $450,000; implement new MSI system for Revenue Operations; created new reports with available data; decrease inquiries resulting in quicker workflow process; decrease payment processing time from 22 days to 15 days.

12/2012 - 01/2015, EXECUTIVE TEAM LEADER, TARGET INC., PICO RIVERA, USA

-Managed 50 employees, product line roll-outs quarterly, analyze/implement sales strategy.

-Achieved/surpassed key metrics/KPI, establish fundamental process of operations.

-Assessed P&L Statements for sales and customer satisfaction forecasting on a monthly basis.

-Achievements: Met/exceeded key metrics and Key Performance Indicators; implemented district-wide short selling of product lines to minimize loss for the quarter; created district-wide process of operations template

02/2008 - 12/2011, DIRECTOR OF OPERATIONS, BEST TUTORING, CYPRESS, USA

-Managed 12 employees; established hiring guidelines.

-System overhaul on outdated process; created new process for owner (change management).

-Product customization and account management/customer success: created customized programs to improve academic performance; managed client accounts, completed on-boarding process for clients, and regular follow ups to ensure goals were met.

-Business Analysis: re-worked data for legibility, proposed projects based on data/evidence.

-Achievements: set up workflow process, allowing owners to focus on expanding; increased revenue by 41% by adding additional clientele; re-organized/input data for data analysis.

Strengths/Skills

teamwork
leadership
customer oriented
problem-solving
analytical
data-driven

Education

ENGLISH, Biola University, La Mirada, USA
Position Overview:

Healthcare Business Manager

Healthcare Business Managers are a very specific type of management professionals. As any managers, they over the standard company operations, like directing and administering financial resources and facilities, developing services, recruiting staff, keeping budgets, and more. In addition to this, they have to take care of the medical resources as well, and be sure to liaison with clerical, medical, staff as well as with other professional staff. These people are usually highly organized, capable communicators who command a reasonable amount of respect. It also helps if they have some background knowledge of the healthcare industry.

Company Overview:

Celestial Home Health

Families with older relatives are looking for ways by which they may take care of them but do not have the experience or lack the qualifications, and do not want to risk the wellbeing of their parents and grandparents. This issue is fixed usually by hiring the services of a company like Celestial Home Health. One will find that the company’s activities are growing quickly, reflective of a global trend in the market, resulting in a bustling business environment. Additionally, due to most of the employees working directly with the elderly, you will find it to be friendly, kind, and respectful. After all, the most likely reason they want to do this type of work is to help the ones who need it. Employees who take care of logistics and management are doing that as well. Indirectly, but this does not mean one cannot feel fulfilled after a day’s worth of work.

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