Manicurist Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Manicurist Resume Sample (Full Text Version)

Dionisia Floria

Address: Via Giulio Camuzzoni 11, 89069, Milan, Italy

Email address: dionisiafloria@gmail.com

Phone number: 0398 8053440

Web: www.dionisiafloria.com

Profile

Meticulous and outgoing Manicurist with a proven track record of customer satisfaction and extensive experience in providing beneficial advice and support to clients, performing professional manicures and pedicures, and maintaining a loyal client base. Effective communicator with excellent knowledge of current trends, great time management skills, and significant ability to work in a team.

Work experience

07/2016 - present, Manicurist, Samaria Beauty Supply, Inc., Milan, Italy

Performed professional manicures and pedicures, communicated with clients via phone or email.
Provided excellent customer service and advised clients on the treatment of nails and hands.
Resolved any problematic issues and handled complaints.
Developed and implemented new procedures in order to increase the quality and efficiency of services.
Built and maintained a loyal client base and worked on the promotional campaigns.
Increased customer satisfaction from 85% to 97% in 2018.

Education

09/2012 - 06/2016, High School, Istituto Labor Internazionale, Milan`, Italy

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Clubs and Societies: Fitness Club, Volleyball Team

Skills

Languages

Italian

English

French

Interpersonal Skills

Customer Service

Creativity

Communication Skills

Complaint Handling

Detail-oriented

Good Team Player

Knowledge of Current Trends

Time Management

Volunteering

06/2015 - 08/2015, English Tutor, Go Overseas, Suva, Fiji

Certificates

06/2016, Certified Nail Technician, International Open Academy

11/2015, Driving Licence, Driving School

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