Dear Hiring Manager,

I am writing to apply for the Implementation Specialist vacancy on your website. As a Certified Implementation Specialist with 3 years of relevant experience, I am confident that I would be a great contribution to your organization.

In my current role as Implementation Specialist at M&Q Corporation, I act as a conduit between the company and clients to ensure that our software systems meet clients' technical needs. Furthermore, I am directly responsible for designing and implementing initiatives aimed at the constant improvement of business performance and the reduction of unnecessary business costs. Recent successes include:

• Helped customize and implement a $4m software system for a global client based on very unique specifications
• Smoothly implemented a $1.5m software system for a newly-merged retail group; saved client $0.5 through identifying efficiencies
• Trained and mentored a junior colleague who was subsequently promoted

I have won the Employee of the Month Award twice in recognition of my excellent client relationship management and technical skills. I have a strong reputation for my project management, stakeholder engagement, trouble-shooting, and communication skills, as well as for my ability to work smoothly under pressure and to tight deadlines.

In addition to my professional experience, I hold a Bachelor of Computer Information Science and recently passed the Certified Implementation Specialist - IT Service Management exam (ServiceNow). I am familiar with SaaS, telecommunications systems, and SQL Database systems.

Please find attached my resume for your consideration. Thank you very much for your time. I look forward to hearing from you regarding next steps.

Yours sincerely,

Laura Meques