Head Cashier Resume Template

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Head Cashier Resume Template (Full Text Version)

Flaviana Portella

Address: Corso Alcide De Gasperi 39, 32130, Rome, Italy

Email address: flavianaportella@gmail.com

Phone number: 0324 3091371

Profile

Self-driven, knowledgeable, and highly customer-oriented sales professional with great communication skills and a significant ability to work in team environments. Multiple Employee of the month award winner adept at managing all store front end activities, dealing with clients, and training sales associates.

Work experience

09/2017 - 02/2019, Head Cashier, Gucci, Inc., Rome, Italy

Proceeded payments by cash, credit/debit cards and issued receipts and refunds.
Trained all cashiers and sales associates; created weekly/monthly performance reports for sales managers.
Was authorized to approve or give discounts up to 3 000€.
Managed and inspired to do their best a team of twenty-one cashiers and sales associates.

08/2016 - 08/2017, Head Cashier and Stock Clerk, River Island, Inc., Rome, Italy

Collaborated with other emloyees to ensure that every need of the customer was fully met and the customer experience was maximised.
Directed and managed all store front end activities in a fast paced retail environment.
Awarded T.E.A.M. (Training, Excellence, and Mentoring) award from the store manager.

07/2014 - 08/2016, Cashier/Customer Service Assistant, Green Valley, Inc., Rome, Italy

Welcomed and greeted potential clients.
Pleasantly dealt with clients to maximise customer experience and satisfaction.
Participated in decision-making process with managers on matters involving products, customer experience, sales, orders, presentations, and company.
Awarded Employee of the Month twice.

Education

09/2010 - 05/2014, Gymnasium, Liceo Scientifico Statale G.B. Morgagni, Rome, Italy

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects).

Skills

Languages Skills

Italian

English

Spanish

Computer Skills

Microsoft Office

Cash Register

Chromis POS, eHopper

Imonggo, Loyverse POS

Interpersonal Skills

Communication Skills

Complaint Handling

Good Team Player

Leadership Skills

Time Management

Volunteering

06/2013 - 08/2013, Fund Allocator, Italian Centre for Aid to Children, Rome, Italy

Certificates

03/2018, IELTS, British Council

Band Score: 8.5 (C2 Equivalent)

03/2014, Driving Licence, Driving School

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

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