Essen Health Care IT Manager Resume Example

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Essen Health Care IT Manager Resume Example (Full Text Version)

Hira Shree

Email address:
Phone number: 555-555-5555


Exceptionally qualified, innovative and hands on IT professional, with 10+ years of demonstrated experience in planning, developing, creating, managing, supporting, and streamlining robust IT architectures and infrastructures for companies. Infrastructure and Security Specialist, with successful record of meeting key deliverable and business objectives, effectively manage complex and technologically advanced IT systems to support 1300+ users in the US and Asia.

Work Experience

02/2013 - present, Infrastructure System & Security Manager, Essen Health Care, Bronx, USA

Joined the health care group as solo IT tech. and expanded the dept. with group size increase. Currently responsible to lead a team and handle infrastructure of organization size with 35 locations, 1300+ users & multiple geographical area.

Key Contributions:

  • Design & implement infrastructure and application hardening methodologies to transform from legacy systems to secure cutting edge technologies that merge Healthcare with IT to maximize the ROI of the business.
  • Create SLA & BIA and later implement DR planning, technology evaluation and yearly testing to achieve required defined RPOs and RTOs. Identify Cost saving of over $100K with invested technology.
  • Prepare and oversaw budget over $3M for 2018 with captured cost saving of over $200K.
  • Conduct Infrastructure review on different Physical and Technical levels to achieve required confidentiality, availability and integrity requirements.
  • Conduct periodic Vulnerability Scans and pen tests. Report outcomes for in-depth analysis, Follow up and participate on remediation plans with applicable teams.
08/2011 - 07/2012, Sr. Software Engineer (IT Support Environment), Rolta India Limited, Mumbai, India

As a part of senior software engineer team, I was responsible for all the IT request for two floors i.e. 240 users/ Machines and 24 Physical data center Server with 18 Virtual Server along with network and firewall request for those users.  

  • IT requests was based on AdHoc nature of the business requirements. Mostly it deals with file server access rights, AD user’s security policy management, and application deployment and troubleshoot, network management and port open request, firewall bypass request for activation or testing purposes. 
09/2009 - 06/2011, System Engineer, Duplication Specialists, Baldwin, USA
  • Migrate the server from Windows Server 2000 to Server 2003 r2 and then migrate to 2008 r2. Separate all the operational servers from one server 2000 to Multiple 2008 r2 Hyper V virtual server. Setup FTP server that is Web Based and help transfer files directly from Desktop to Browser (WebDAV). Setup new local email server that host data locally. Application server that consist of database for Finance software, Antivirus server, Logistic Server. 
10/2008 - 05/2009, Network administrator, The Legacy Planning Group, Lake Success, USA
  • As IT intern, job duties involved in maintenance and troubleshoot of machines, laptops, printers, AD accounts, Group Policies, DNS and DHCP managements, email management (SBS Exchange 2003), software management and license agreements, Wired and Wireless Network management, Backup local and server and FTP Management 
01/2007 - 07/2007, Customer executive, Intelenet Global Services, Mumbai, India
  • Processed payments of Barclays Bank with other banks
  • Operated Automated Transfer Funds & Payments System 
  • Researched client information with Barclays Global Intranet System 
  • Best Employee Award: Intelenet Global Service, March 2007


09/2007 - 12/2008, Masters of Science in Computer System Networking & Telecommunication, NYU Polytechnic Institute, Brooklyn, USA
09/2002 - 05/2006, Bachlors in Electronic and Telecommunication, Rizvi College of Engineering, Mumbai, India


Vmware, Hyper V
Private, Public, Hybrid, AWS, Vmware, Azure,
Microsoft O365
Exchange Online, Skype for business, Office online, Teams, SharePoint Online, OneDrive, Azure AD, Intune, Dynamics, FLow, DLP, Security & Compliance
Microsoft Infrastructure
AD, DNS, DHCP, File and Print, Remote VPN, NLB, Bitlocker, iSCSI, PowerShell, SQL, IIS, Network Control & Access, WSUS, WDS, FTP, Group Policy, SCCM
Windows 7, Windows 10, Server 2008-2016, Linux, ,
Networking and Related Software
LAN, WAN, TCP/IP, BGP, Frame Relay, T1, T3, MPLS, VPN, Proxy, Reverse Proxy, DMZ
SolarWinds, Manage Engine AD360, Log360, SEIM, Service Desk
Security and Related Software
Symantec EP, Symantec WSS, Symatec SEP mobile
Barracuda Spam Gateway, NLB, Sonicwall Firewall, Sandbox Analysis
Sophos Proxy, Sophos Antivirus, Kemp Load Balancer
Pen Testing, Vulnerability testing and management
Infrastructure Management
WSUS, WDS, PQD, SCCM, Lantronix OOB, SolarWinds, Manage Engine
vROM, vCloud Director for Replication, Veeam Backup and restore
Risk and Gap analysis
Periodic Reports and in-depth analysis
Project Management
Vendor, Invoice and Team management
Yearly Budgeting and forecast


02/2018, VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV), VMware
02/2018, Amazon AWS SysOps Administrator - Associate, Amazon
02/2018, IT Information Library Foundations Certification (ITIL), PeopleCert
10/2016, CompTIA Healthcare IT Technician Certification, CompTIA
02/2012, MCSA, Microsoft
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