Client Manager Resume Example

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Client Manager Resume Example (Textversion)

Yolanda Bravo

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Performance-driven and results-oriented Client Manager with a proven track record of success in achieving extraordinary results. With 3 years of extensive field experience paired with multiple important skills and abilities, Yolanda is an effective leader and team player offering a pro-active approach.

Work experience

09/2017 - 09/2020, Client Manager, M&T International, LLC, London, United Kingdom
  • Managed over 100 key client accounts and provided professional support to customers.
  • Detected and evaluated potential business opportunities and worked on the minimization of revenue losses.
  • Reduced unnecessary client account maintenance costs by 17%.
  • Hired and supervised new Customer Support Specialists and executed multiple office tasks as required.
  • Awarded the Employee of the Year once for significantly exceeding all assigned objectives and targets.

Education

09/2013 - 05/2017, Business Administration, Bocconi University, Milan, Italy

GPA: 3.98 (Top 3% of the Program)

Clubs and Societies: Business Club, Economics Society, TEDx Club

09/2009 - 05/2013, High School, Escola Joan Pelegrí, Barcelona, Spain

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

The 2012 Principal's Award winner for achieving extraordinary academic results

Extracurricular Activities: Fitness Club, Economics Society, Politics Society

Skills

Languages
Spanish
English
Italian
Computer Skills
MS Office
AllClients
HubSpot
Zendesk

Strengths

Communication
High achiever
Multitasking
Negotiating
Leadership
Responsibility
Teamwork

Volunteering

09/2015 - 05/2016, Vice President, Bocconi University Business Club, Milan, Italy

Certificates

07/2020, Certified Business Relationship Manager, International Business Society
06/2015, Driver's license, Driving School

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