Technical Support Specialist Resume Sample

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Technical Support Specialist Resume Sample (Text version)

Lena Svensson

BX Group, Inc.
Boston, MA, United States
October 29, 2020
Application for Technical Support Specialist

Dear Hiring Manager,

I submit my application with enthusiasm for the Technical Support Specialist role at BX Group, Inc. as I believe that my experience would make me a valuable addition to your team and the whole company.

For the past 3 years, I have worked as a Technical Support Specialist at Peak Scientific, Inc. There, I am in charge of providing beneficial technical support to colleagues and clients with any hardware and/or software related issues. Additionally, I:

  • Troubleshoot devices, update systems, and provide excellent customer service, ensuring all-time great client satisfaction.
  • Maintain and manage IT inventory, monitor WAN and LAN connectivity, and update the company's website.
  • Complete detailed reports, develop detailed technical guides, and perform other duties as assigned by managers.

Throughout the years, I have proved numerous times that I am a reliable team player with excellent analytical and time management skills. Moreover, I have been awarded Employee of the Month for constantly performing extraordinary work.

In addition to being a native Swedish speaker, I am fluent in English and have a basic knowledge of Spanish. Please do not hesitate to contact me if you have any questions on my career history.

Thank you for your time and consideration. I look forward to hearing back from you soon.

Yours sincerely,

Lena Svensson

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