Spa Manager Resume Sample

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Spa Manager Resume Sample (Full Text Version)

Elizabeth Moon

Email address:
Phone number: 999-999-999


Highly skilled Thai massage therapist with a background in Marketing Management. Fluent in English and Spanish, adept at using POS, CRM, Google Sheets, and QuickBooks. Seeking a challenging role as a spa manager to utilize my diverse skill set and passion for delivering exceptional customer service.


09/2013 - 06/2016, Bachelor in Communication and Media, Marketing Management, Erasmus University Rotterdam, Rotterdam, Netherlands
  • Graduated with Distinction (Grade 1- A/ Excellent  equivalent in all 5 subjects)
  • GPA 3.8 (top 10% of the program)

Work Experience

07/2015 - 02/2020, Thai massage therapist, Luxurious Spa, london, united kingdom
  • Administered traditional Thai massage techniques to clients, utilizing strong and precise pressure to relieve muscle tension and promote relaxation.
  • Developed personalized treatment plans based on individual clients' needs, integrating stretching, acupressure, and deep tissue massage to optimize therapeutic benefits.
  • Collaborated with a team of therapists to maintain a clean and organized work environment, ensuring clients' safety and comfort during sessions.
  • Educated clients on self-care techniques and recommended exercises to enhance the effects of the massage and promote long-term well-being.
03/2020 - present, Spa manager, Luxurious Spa, london, united kingdom
  • Led a team of 15 spa staff members, ensuring seamless operations and exceptional customer service delivery.
  • Developed and implemented effective marketing strategies resulting in a 30% increase in monthly spa bookings.
  • Conducted regular staff training sessions to enhance skills and knowledge in the latest spa treatments and techniques.
  • Managed spa inventory, reducing costs by 20% through strategic purchasing and vendor negotiations.


Computer Skills
Google Sheets


2018, CIDESCO Diploma in Spa Management
  • First Class Honours (Top 5% of the Programme)
2019, the International SPA Association, Certified Spa Manager
2014, Thai Massage Certification




Exploring distant lands
Getting lost in a good book
Capturing moments
Feeling the music
Position Overview:

As a Spa Manager, you will oversee the operations of a spa facility, ensuring exceptional customer experiences and efficient service delivery. Your role will involve managing staff, scheduling appointments, handling customer inquiries, and maintaining the cleanliness and ambiance of the spa. You will also be responsible for financial management, marketing, and promoting spa services. Strong leadership skills, customer service expertise, and a passion for wellness are essential in this role as a dedicated spa manager, contributing to a relaxing and rejuvenating environment for clients.

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