Software Support Specialist Cover Letter

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Software Support Specialist Cover Letter (Text version)

Deinis Builis

Warnn Technologies, Inc.
Sydney, Australia
Application for the position of Software Support Specialist

Dear Sir/Madam,

I am writing this cover letter to express my interest in applying for the Software Support Specialist job within Warnn Technologies, Inc. in Sydney as promoted on your company careers website. I am certain that the combination of my extensive industry experience, well-developed field expertise, and multiple important qualities makes me a perfect candidate for this role.

As stated in my enclosed CV, I am the University of Sydney graduate with a degree in Computer Science & Information Systems. At the university, I was not only pro-actively engaged in multiple clubs and societies but I also won the Dean's Award once for achieving exceptional academic results. During my studies, I have worked on multiple individual and group projects and this valuable experience has helped me to acquire exceptional time management and organizational skills.

Furthermore, I have 3 years of experience working as a Software Support Specialist at HCL Technologies, Inc. There, I was given the responsibility for providing beneficial support and assistance to clients with any IT-related issues and managing multiple user accounts. On top of that, I installed and maintained various hardware and software, recruited and trained 7 IT Interns, and worked on the constant improvement of existing processes to increase efficiency. Throughout the years, I have demonstrated numerous times that I am a reliable individual possessing the important ability to function well in fast-paced and deadline-driven team environments. Finally, I am a Certified Technical Support Professional adept at using all software programs required for the job at an expert level. Please do not hesitate to contact me if you have any questions on my qualifications. I can be reached at 555-555-5555 or via email at

Thank you for your time and consideration and I look forward to hearing back from you soon.

Kind regards,

Deinis Builis

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