Problem Manager Resume Example

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Problem Manager Resume Example (Full Text Version)

Diana Laursen

Email address:
Phone number: 555-555-5555


Results-driven and action-oriented Problem Manager offering 3 years of relevant experience and the ability to think critically. Effective leader and team player with pro-active approach and extraordinary work ethic. Diana is seeking a Problem Manager job within a forward-moving company.

Work experience

08/2017 - 08/2020, Problem Manager, MH Corporation, Inc., Manchester, United Kingdom
  • Identified and resolved any business operations problems and led a team of 10 people.
  • Developed and implemented new processes and procedures and coordinated cross functional meetings.
  • Worked closely with colleagues from other departments and reduced unnecessary business costs by 10%.
  • Executed various administrative duties.
  • Awarded Employee of the Year for achieving extraordinary results.


09/2013 - 05/2017, Business & Management, The University of Manchester, Manchester, United Kingdom

First Class Honours (Top 3% of the Programme)

Clubs and Societies: Business Club, Marketing Society, TEDx Club

09/2009 - 05/2013, High School, Lycee Fenelon, Paris, France

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Extracurricular Activities: Debate Club, Political Society, Tennis Club


Computer Skills
MS Office
Zendesk Suite
Slack, Trello


Action oriented
Critical thinking


09/2015 - 05/2016, Vice President, The University of Manchester Business Club, Manchester, United Kingdom


09/2018, Problem Management Professional, IPMA
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