Patient Service Associate Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Patient Service Associate Resume Sample (Full Text Version)

Aine Talockiene

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Organized and results-oriented Patient Service Associate dedicated to performing great work while providing excellent customer service to patients. Adept at coordinating various clerical and office management tasks and developing new office procedures and processes. The Employee of the Month Award winner with extensive knowledge of multiple hospital management software programs, excellent problem-solving skills, and important teamwork abilities.

Work experience

08/2017 - 08/2019, Patient Service Associate, MD Anderson Center, Loveland, CO, United States

Communicated with patients and provided beneficial advice and recommendations to them on the provided medical services.
Scheduled appointments, collected and processed payments, answered the phone, responded to emails, handled mail, and maintained relevant correspondence.
Executed other office tasks as assigned, collected and reviewed required documents from patients, and worked closely with managers.
Worked on the development of new office processes and procedures to increase efficiency and reduce expenses - decreased administrative costs by 15%.
Awarded Employee of the Month for constantly performing exceptional work and achieving extraordinary results.

Education

09/2013 - 05/2017, Gymnasium, Vilnius Jesuit High School, Vilnius, Lithuania

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

Activities: Biology Society, Dance Club, Swimming Club

Skills

Languages

Lithuanian

English

Chinese

Computer Skills

Microsoft Office

eHospital, Medixcel emr

Aarogya, Mediface Software

HIMS Hospi Logix, Insta HMS

Interpersonal Skills

Accuracy

Good Team Player

Organizational Skills

Problem-solving

Time Management

Volunteering

09/2015 - 05/2017, Class President, Vilnius Jesuit High School, Vilnius, Lithuania

Certificates

04/2019, Certified Medical Office Manager, Practice Management Institute

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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