Front Desk Assistant Resume Example

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Front Desk Assistant Resume Example (Full Text Version)

Hanka Novackova

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Customer-oriented and performance-driven Front Desk Assistant skilled at performing various administrative tasks, improving all office processes and procedures, and providing support to Office Managers. Great communicator with a Business Administration degree from a well-known university and an exceptional ability to remain calm in stressful situations. Possess well-developed communication skills and excellent time management abilities.

Work experience

06/2017 - 06/2019, Front Desk Assistant, Learfield, Inc., Bristol, United Kingdom

Performed various clerical duties, provided all-time great customer experience, and maintained a clean work environment.
Answered the phone, responded to emails, greeted visiting business partners, and provided beneficial support to Office Managers with any tasks as required.
Handled confidential documents, developed office schedules, managed all travel arrangements, and maintained office inventories.
Worked on the improvement of all office processes and procedures to increase efficiency and reduce unnecessary expenses - decreased the costs by 15% within two years.
Recognized by executives for constantly performing great work.

Education

09/2013 - 05/2017, Business Administration, University of Bristol, Bristol, United Kingdom

First Class Honours (Top 10% of the Programme)

The 2016 Academic Excellence Award winner

Clubs and Societies: Business Club,, Entrepreneurship Society, TEDx Club

09/2009 - 05/2013, High School, Lauder School of Prague, Prague, Czech Republic

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2013 Best Graduate Award winner

Activities: Debate Club, Economics Society, Swimming Club

Skills

Languages

Czech

English

Slovak

German

Computer Skills

Microsoft Office

Salesforce, Wufoo

Dropbox, Zoho CRM

Twilio, Slack

Interpersonal Skills

Ability to Work under Pressure

Communication Skills

Critical Thinking

Detail-oriented

Leadership Skills

Teamwork

Time Management

Volunteering

09/2011 - 05/2013, Class President, Lauder School of Prague, Prague, Czech Republic

Certificates

11/2018, Certified Business Office Manager, MSIcertified

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