To whom it may concern,
As I have been following your company and work for many years, I was pleased to discover that you are looking to fulfill the Customer Service Representative position in London. Possessing over 3 years of relevant experience paired with multiple important skills and qualities, I believe that I am an ideal candidate for the role. Moreover, I am confident that I would be a great contribution to your team and the whole organization.
First and foremost, I am an action-oriented and performance-driven individual with excellent communication skills and the important ability to think critically and solve complex problems. At MERYU, LLC, I was given the responsibility for providing professional support and assistance to customers, resolving any inquiries, and promoting the company's products and services. Additionally, I maintained and managed relevant databases, hired and trained new staff, and worked on the constant improvement of customer satisfaction with provided services. For increasing the satisfaction by 15% within just one year, I have been awarded the Employee of the Month once. Also, I have proved that I am an effective team player with determination to achieve extraordinary results.
On top of my experience, I am a holder of a bachelor's degree in Business Administration from the University of California in Santa Barbara where I was among the top 2% of students with the best GPA (4.0). At the university, I was pro-actively involved in multiple clubs and societies and I served as a Class Representative for 2 years. I am adept at working with all software programs required for the job, such as Zendesk, LiveAgent, and TeamSupport. Finally, I would appreciate the opportunity to come in for an interview in order to discuss my qualifications and your needs in more detail in person. I can be contacted at any time at 555-555-5555 or via email at email@example.com.
Thank you for your time and consideration.