Steward Resume Sample (Text version)
Email address: firstname.lastname@example.org
Phone number: 555-555-5555
Outgoing and passionate Steward accustomed to working under pressure and in fast-paced environments. Experienced in assisting the flight passengers, resolving any client issues, and handling any emergency situations. Great communicator with a well-developed work ethic and excellent problem-solving skills. Zygmunt is presently seeking a Steward position with a company which offers flexibility and opportunity to grow both personally and professionally.
08/2017 - 08/2019, Steward, Singapore Airlines, Singapore
- Assisted passengers during flights, ensuring that their needs and requirements and the company's high standards were always fully met.
- Resolved any passenger issues, served meals and refreshments, and provided advice and recommendations to customers on the provided services.
- Maintained a clean and organized work area, collected and processed payments, and handled any emergency situations.
- Stocked supplies, collaborated with colleagues to maximize the passenger satisfaction, and worked closely with the Manager.
- Recognized by executives for increasing the client satisfaction with provided services from 87% 96% within two years.
09/2015 - 05/2017, IB Diploma Programme, British International School of Cracow, Cracow, Poland
Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)
The 2017 Best Graduate Award winner
Activities: Business Club, Fitness Club, Volleyball Team
Good Team Player
09/2015 - 05/2017, Class Representative, British International School of Cracow, Cracow, Poland
06/2017, First Aid Certification, National Safety Council