Steward Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Steward Resume Sample (Full Text Version)

Zygmunt Kusek

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Outgoing and passionate Steward accustomed to working under pressure and in fast-paced environments. Experienced in assisting the flight passengers, resolving any client issues, and handling any emergency situations. Great communicator with a well-developed work ethic and excellent problem-solving skills. Zygmunt is presently seeking a Steward position with a company which offers flexibility and opportunity to grow both personally and professionally.

Work experience

08/2017 - 08/2019, Steward, Singapore Airlines, Singapore

Assisted passengers during flights, ensuring that their needs and requirements and the company's high standards were always fully met.
Resolved any passenger issues, served meals and refreshments, and provided advice and recommendations to customers on the provided services.
Maintained a clean and organized work area, collected and processed payments, and handled any emergency situations.
Stocked supplies, collaborated with colleagues to maximize the passenger satisfaction, and worked closely with the Manager.
Recognized by executives for increasing the client satisfaction with provided services from 87% 96% within two years.

Education

09/2015 - 05/2017, IB Diploma Programme, British International School of Cracow, Cracow, Poland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

The 2017 Best Graduate Award winner

Activities: Business Club, Fitness Club, Volleyball Team

Skills

Languages

Polish

English

German

Chinese

Spanish

Professional Skills

Cultural Awareness

Physical Stamina

Stress Tolerance

Interpersonal Skills

Communication Skills

Complaint Handling

Good Team Player

Outgoing

Problem-solving

Work Ethic

Time Management

Volunteering

09/2015 - 05/2017, Class Representative, British International School of Cracow, Cracow, Poland

Certificates

06/2017, First Aid Certification, National Safety Council

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