Steward Resume Sample

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Steward Resume Sample (Full Text Version)

Zygmunt Kusek

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Outgoing and passionate Steward accustomed to working under pressure and in fast-paced environments. Experienced in assisting the flight passengers, resolving any client issues, and handling any emergency situations. Great communicator with a well-developed work ethic and excellent problem-solving skills. Zygmunt is presently seeking a Steward position with a company which offers flexibility and opportunity to grow both personally and professionally.

Work experience

08/2017 - 08/2019, Steward, Singapore Airlines, Singapore
  • Assisted passengers during flights, ensuring that their needs and requirements and the company's high standards were always fully met.
  • Resolved any passenger issues, served meals and refreshments, and provided advice and recommendations to customers on the provided services.
  • Maintained a clean and organized work area, collected and processed payments, and handled any emergency situations.
  • Stocked supplies, collaborated with colleagues to maximize the passenger satisfaction, and worked closely with the Manager.
  • Recognized by executives for increasing the client satisfaction with provided services from 87% 96% within two years.

Education

09/2015 - 05/2017, IB Diploma Programme, British International School of Cracow, Cracow, Poland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

The 2017 Best Graduate Award winner

Activities: Business Club, Fitness Club, Volleyball Team

Skills

Languages
Polish
English
German
Chinese
Spanish
Professional Skills
Cultural Awareness
Physical Stamina
Stress Tolerance
Interpersonal Skills
Communication Skills
Complaint Handling
Good Team Player
Outgoing
Problem-solving
Work Ethic
Time Management

Volunteering

09/2015 - 05/2017, Class Representative, British International School of Cracow, Cracow, Poland

Certificates

06/2017, First Aid Certification, National Safety Council
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