Customer Support Resume Example

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Customer Support Resume Example (Full Text Version)

Hanna Majores

Address: 821 01, Bratislava
Date of birth: 1984-07-11
Email address:
Phone number: +9 999 999 999


Young creative professional experienced in Translation, Linguistics and Customer Fulfillment. Innovative. Love tech and travel. People person.

Work experience

01/2016 - 07/2017, Interpreter/Assistant, Cosmo Electronics Euro spol.s.r.o., Nitra
  • Translating documents (technology, production, e-mails, contracts) (Slovak, Japanese)
  • Interpretation at meetings
  • Communication with partners, arranging meetings
2014 - 2017, Interpreter/Language Teacher, Freelancer, Bratislava, Kosice
  • Translation and interpreting (Japanese/Slovak)
  • Private Japanese lessons
11/2013 - 08/2014, Customer Fulfillment Administrator, IBM IC Bratislava
  • Responsible for IBM System Z customers in the AP area, mainly Japan
  • Communication with customers and internal clients,
  • Releasing invoices in SAP
05/2010 - 12/2012, Secretary to Ambassador, Embassy of Japan in the SR, Bratislava
  • Management of ambassador’s official agenda and correspondence
  • Responsible for smooth run of the office, preparation of documents
  • Communication manager (Internal and External)
  • Organization of official events


Balanced lifestyle


IT literacy


Attention to detail
IT literacy
Quick learner
Self motivated


2004 - 2010, Japanese and Intercultural communication, Comenius University in Bratislava, Slovakia
  • Majored in Japanese and Inter-cultural communication.
  • One-year exchange stay at Ferris University, Yokahama, Japan


2008 - 2009, Presenter/Organizer, Istrocon/Comics Salon, Bratislava
  • Organizing the Japan salon section of the fest
  • Presentation about Japanese culture
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