Customer Care Associate Cover Letter Example

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Customer Care Associate Cover Letter Example (Text version)

Elena Sondergaard

PeQ Group, Inc.
London, United Kingdom
September 24, 2020
Application for Customer Care Associate

Dear Hiring Manager,

I apply with enthusiasm for the Customer Care Associate role at PeQ Group, Inc. as I believe that I would not only be a valuable addition to your team and company but also that this job would be a great opportunity to grow my career.

Currently, I am a Customer Care Associate at MK Group, LLC. This tremendous experience has allowed me to develop skill set which is necessary to successfully execute the above-mentioned role. Besides conducting professional market research and providing beneficial support and assistance to customers, I also excel at:

  • Collecting and analyzing feedback and working on the improvement of customer satisfaction with provided services.
  • Resolving any problematic issues and maintaining relevant documents and records.
  • Managing multiple office activities and executing other tasks as assigned.

Regarding my accomplishments at MK Group, LLC, I have always met all assigned targets and objectives, and won the Employee of the Year Award once for constantly executing perfect work.

In addition to being a native Danish speaker, I am fluent in English and French. On the tech side, I am adept at using Zoho Desk, LiveAgent, and Salesforce at expert level.

I am very attracted to this job opportunity because you are a company committed to improving people's lives through high-quality products and services. This is very important to me as I continue my career journey in customer service.

Thank you for your time and consideration. I look forward to hearing back from you soon.

Yours sincerely,

Elena Sondergaard

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