Shop Assistant Resume Example

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Written by Milan Šaržík, CPRW

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Shop Assistant Resume Example (Full Text Version)

LUCAS RECK

E-mail: hello@kickresume.com

Telefón: 555-555-5555

CAREER OBJECTIVE

Dynamic, organized and, passionate Shop Assistant with an excellent track record of significantly increasing service quality, sales, and customer base. Offering immense knowledge of providing advice on products and services to achieve the best customer service and sales goals. A highly efficient individual with extensive team leadership experience, able to adapt well to new environments, and learn new processes quickly to achieve outstanding results. Outstanding communication, relationship-building, and influencing skills; competent in building customer relationships which inspire confidence and loyalty.

PROFESSIONAL EXPERIENCE

05/2015 - 07/2019, Shop Assistant, Landmark, Inc., Kingston, Ontario, Canada

Main Contributions:

Ensured that all visitors signed in and out of the building.
Maintained and promoted a high level of service awareness at all times.
Assisted customers with buying subscriptions or products from our shop, provided product information, and promptly communicated regarding orders.
Worked to resolve issues raised by customers with regard to orders or returns.
Supported e-commerce clients and provided post-purchase follow-up.
Merchandised stock ensuring great availability for our customers.
Worked on the checkout and assisted with stock control and replenishment.
Helped to keep the store clean, tidy, and safe every day.

03/2009 - 02/2015, Shop Assistant, Aseracare Hospic, Inc., Ontario, Canada

Main responsibilities and contributions:

Provided information in a professional and courteous manner regarding products and services.
Redesigned the inventory system, resulting in an optimized stock inventory mechanism that brought down the manual effort by 30%.
Supported the manager in daily customer dealing, providing useful information regarding various product profiles.
Assisted customers and helped them with any questions.
Merchandised stock ensuring great availability for our customers.
Worked on the checkout and assisted with stock control and replenishment.

EDUCATION

09/2005 - 06/2009, Bachelor of Science in Art, University School of Medicine, Ontario, Canada

GPA: 3.96 (Top 10% of the Program)

The 2008 Academic Excellence Award winner

Clubs and Societies: Debate Club, Political Society, TEDx Club

SOFT SKILLS

Action oriented

Ability to prioritize

Creative Thinker

Collaborating effectively

Receptionist Duties

Telephone Manner

Excellent Verbal Communication Skills

KEY SKILLS

Purchase Ordering

MC Office

Invoicing and Billing

Customer Service

Hobbies

Exploring distant lands

Getting lost in a good book

Every kind of sport

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