Dear Hiring Manager,

As a Reservationist with 3 years of experience in hotel and resort settings, I apply with enthusiasm for this opportunity.

I am currently the Reservationist at Sunnybank Grand Spa & Resort in California, where I handle incoming reservation inquiries for our 250-bed hotel and 16-cottage resort. It is a fast-paced role which entails me describing guest accommodations and facilities, explaining pricing and policies, entering and cancelling reservations in the system, processing payments, refunding deposits, highlighting local points of interest, and booking tourism activities such as day trips and outdoor sports. This builds upon my year as a Junior Reservationist at the exclusive Halliwell Hotel in Beverly Hills, which is frequently used by international celebrities.

In addition to excellent communication and interpersonal skills, I am extremely discrete, meticulously detail-oriented, and work smoothly under pressure. I consistently receive high praise in guest feedback surveys for being courteous, informative, articulate, and helpful.

Due to the pandemic, Sunnybank is scaling back its operations for the next few months. I therefore seek a new full-time opportunity in an equally incredible resort. After researching your accommodations, facilities, and positive guest reviews, I would be delighted to join your team!

Please find attached my résumé for your consideration. Thank you very much for your time. I look forward to hearing from you regarding next steps.

Yours sincerely,

Amy Parker