Patient Coordinator Resume Example

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Patient Coordinator Resume Example (Full Text Version)

Emilia Gianopoulou

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Self-driven and hard-working Patient Coordinator with 2+ years of extensive experience in providing support to patients, managing front office duties, and maintaining confidential medical records. The Employee of the Month Award winner with a Nursing degree from a well-known university and Registered Nurse certification. Offers great communication skills and significant ability to work in team environments.

Work experience

06/2016 - 05/2019, Patient Coordinator, Johns Hopkins Hospital, St. Louis, MI, United States

Registered incoming patients, answered the phone, responded to emails, and scheduled patient appointments.
Verified insurance coverages, collected payments, and maintained and updated confidential medical records.
Resolved any patient concerns and inquiries, coordinated all daily front office operations, ensuring the all-time great patient experience.
Maintained and was responsible for the cleanliness of the front office, worked closely with all internal and external hospital divisions, and executed other duties as required.
Awarded Employee of the Month for significantly increasing the patient satisfaction from 79% to 92% within 1 year.

Education

09/2012 - 05/2016, Nursing, Washington University in St. Louis, St. Louis, MI, United States

GPA: 3.98 (Top 5% of the Program)

The 2015 Academic Excellence Award winner

Clubs and Societies: Boat Club, Psychology Society, Tennis Club

09/2008 - 05/2012, Gymnasium, Arsakeio High School Of Patras, Patras, Greece

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2012 Best Graduate Award winner

Activities: Dance Club, Fitness Club, Volleyball Club

Skills

Languages

Greek

English

French

Computer Skills

Microsoft Office

Archiz, eHospital

Aarogya, SoftClinic

Insta HMS, PwaveHosp

Interpersonal Skills

Analytical Skills

Attention to Detail

Communication Skills

Leadership Skills

Organizational Skills

Teamwork

Time Management

Volunteering

05/2015 - 08/2015, Medical Healthcare Volunteering, Academy of Emergency Medicine, Lilongwe, Malawi

Certificates

05/2016, Certified Registered Nurse, American Nurses Association

04/2013, Driving Licence, Driving School

Hobbies

Exploring distant lands

Getting lost in a good book

Every kind of sport

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