Operations Manager Resume Template

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Operations Manager Resume Template (Text version)

Aneesa Haq

Address: 2 Lake Road, 11228, Abu Dhabi, United Arab Emirates
Email address: aneesahaq@gmail.com
Phone number: +966 18 327 4015

Profile

Performance-driven and dedicated Operations Manager who excels at using proven methods to increase revenue, reduce costs, and streamline operations with extensive knowledge of process optimization, strong work ethic, and ability to work under pressure and in a team. The Employee of the Month Award winner for significant rise in sales.

Work experience

10/2017 - 02/2019, Operations Manager, Roseberry Supermarket, LLC, Abu Dhabi, United Arab Emirates
  • In order to achieve production goals and objectives, created and implemented new business plan for area of responsibility.
  • Using own judgment and knowledge resolved any staff, customer, and/or supplier issues when needed.
  • Increased revenue by 25% within the first year of being with the company.
06/2014 - 10/2017, Assistant Operations Manager, WeDriveU, Inc., Sydney, Australia
  • Oversaw daily activities of all drivers and operators; created and implemented operating procedures and policies as directed by WeDriveU executives.
  • Was in charge of accident investigations, provided training to personnel and educated staff.
  • Awarded Employee of the Month twice for increasing sales by 30% in 2015 and 35% in 2016.
05/2013 - 07/2013, Business Operations Intern, xTuple, Inc., Dubai, United Arab Emirates
  • Created PowerPoint presentations, newsletters, and other promotional visual content for customers.
  • Maintained accurate and up-to-date CRM database and filing system.
  • Maximized profits to the company by reducing waste and cutting unnecessary costs.

Education

09/2012 - 05/2014, Global Executive MBA, IESE Business School, Barcelona, Spain

Top 2% of the Programme

09/2009 - 05/2012, Business & Management, University of Amsterdam, Amsterdam, Netherlands

Clubs and Societies: Business Club, FinTech Society, Table Tennis Club

09/2007 - 05/2009, IB Diploma Programme, The British International School Abu Dhabi, Abu Dhabi, United Arab Emirates

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

Skills

Languages Skills
Arabic
English
Spanish
Dutch
Computer Skills
Microsoft Office
Mavenlink, Accelo
Workamajig, ProWorkflow
Interpersonal Skills
Ability to Work under Pressure
Analytical Skills
Communication/Leadership Skills
Good Team Player
Multi-tasking

Volunteering

06/2010 - 08/2010, Spanish Tutor, Education Matters, Johannesburg, South Africa

Certificates

11/2017, Certified Strategic Operation Management Professional, Infonet Institute

Hobbies

Exploring distant lands
Feeling the music
Every kind of sport

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