Network Support Specialist Resume Sample

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Network Support Specialist Resume Sample (Full Text Version)

Tomasz Rokicki

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Phone number: 555-555-5555

Profile

Knowledgeable and dedicated Network Support Specialist adept at installing and maintaining network hardware and software, providing network support to end-users, and managing LAN/WAN infrastructure. Offers a Computer Science & Information Systems degree from a well-known university, deep passion for Technology, and strong attention to detail. Effective communicator with a data-driven approach, great analytical skills, and excellent problem-solving abilities.

Work experience

06/2017 - 06/2019, Network Support Specialist, Lionbridge Technologies, Inc., London, United Kingdom

Configured and maintained network hardware and software, provided beneficial network advice and support to end-users, and tested installed systems.
Performed daily backups, optimized and managed LAN/WAN infrastructure, and troubleshot and resolved any problematic issues.
Created and maintained VPN accounts and worked on the development and implementation of new, more efficient and secure telecommunications technology.
Trained and coordinated new personnel and was in charge of multiple network projects, ensuring that all policies and procedures were fully followed.
Awarded Employee of the Month for performing great work.

Education

09/2013 - 05/2017, Computer Science & Information Systems, Queen Mary University of London, London, United Kingdom

First Class Honours (Top 10% of the Programme)

The 2016 Academic Excellence Award winner

Clubs and Societies: Economics Society, Engineering Society, Swimming Club

09/2009 - 05/2013, IB Diploma Programme, British International School of Cracow, Krakow, Poland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2013 Best Graduate Award winner

Activities: Computer Club, Football Team, Physics Society

Skills

Languages

Polish

English

French

Computer Skills

Microsoft Office

PRTG Network, Incinga

ManageEngine OpManager

Nagios XI, Datadog

Interpersonal Skills

Analytical Skills

Communication Skills

Critical Thinking

Good Team Player

Passion for Technology

Problem-solving

Technological Expertise

Time Management

Volunteering

09/2014 - 05/2015, Class Representative, Queen Mary University of London, London, United Kingdom

Certificates

06/2018, Certified Network Administrator, Microsoft Learning

09/2016, Driving Licence, Driving School

Hobbies

Exploring distant lands

Capturing moments

Every kind of sport

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