Network Support Specialist Resume Sample (Text version)
Email address: firstname.lastname@example.org
Phone number: 555-555-5555
Knowledgeable and dedicated Network Support Specialist adept at installing and maintaining network hardware and software, providing network support to end-users, and managing LAN/WAN infrastructure. Offers a Computer Science & Information Systems degree from a well-known university, deep passion for Technology, and strong attention to detail. Effective communicator with a data-driven approach, great analytical skills, and excellent problem-solving abilities.
06/2017 - 06/2019, Network Support Specialist, Lionbridge Technologies, Inc., London, United Kingdom
- Configured and maintained network hardware and software, provided beneficial network advice and support to end-users, and tested installed systems.
- Performed daily backups, optimized and managed LAN/WAN infrastructure, and troubleshot and resolved any problematic issues.
- Created and maintained VPN accounts and worked on the development and implementation of new, more efficient and secure telecommunications technology.
- Trained and coordinated new personnel and was in charge of multiple network projects, ensuring that all policies and procedures were fully followed.
- Awarded Employee of the Month for performing great work.
09/2013 - 05/2017, Computer Science & Information Systems, Queen Mary University of London, London, United Kingdom
First Class Honours (Top 10% of the Programme)
The 2016 Academic Excellence Award winner
Clubs and Societies: Economics Society, Engineering Society, Swimming Club
09/2009 - 05/2013, IB Diploma Programme, British International School of Cracow, Krakow, Poland
Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)
The 2013 Best Graduate Award winner
Activities: Computer Club, Football Team, Physics Society
PRTG Network, Incinga
Nagios XI, Datadog
Good Team Player
Passion for Technology
09/2014 - 05/2015, Class Representative, Queen Mary University of London, London, United Kingdom
06/2018, Certified Network Administrator, Microsoft Learning
09/2016, Driving Licence, Driving School
Exploring distant lands
Every kind of sport