Hotel Front Door Greeter Resume Sample

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Hotel Front Door Greeter Resume Sample (Full Text Version)

Ambrose Everest

Nationality: American
Email address:
Phone number: 999-999-999


Experienced hotel front door greeter with fluency in English and Spanish. Proficient in Microsoft Word, Opera, CRM, POS software, and PowerPoint. Seeking a hotel front door greeter position to utilize my language skills and technical expertise in providing exceptional guest service.


09/2013 - 06/2016, Bachelor of Science in Tourism Management, Harvard University, Cambridge, United States
  • GPA 4.0 (Top 1% of the Program)
  • The 2015 Academic Excellence Award winner

Work Experience

06/2020 - present, Hotel front door greeter, The Beverly Hills Hotel, California, United States
  • Welcomed and greeted guests upon arrival, providing exceptional customer service and ensuring a positive first impression of the hotel.
  • Assisted guests with luggage, guiding them through the check-in process, and answering any inquiries or providing recommendations for local attractions and amenities.
  • Managed a high volume of incoming and outgoing guest traffic, efficiently organizing transportation services, such as taxis or shuttle buses, to ensure smooth arrivals and departures.
  • Monitored and maintained the cleanliness and appearance of the hotel entrance area, promptly reporting any maintenance or safety issues to the relevant departments for immediate resolution.
07/2016 - 05/2020, Hotel front door greeter, The Ritz-Carlton, New York, United States
  • Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression and exceptional customer service.
  • Assisted guests with luggage handling, providing efficient and courteous assistance while maintaining a professional appearance.
  • Collaborated with hotel staff to ensure seamless guest experiences, coordinating transportation arrangements and providing knowledgeable recommendations for local attractions and dining options.


Computer Skills
Microsoft Word
POS software




Exploring distant lands
Getting lost in a good book
Every kind of sport
Position Overview:

A Hotel Front Door Greeter is a courteous and welcoming professional who creates a positive first impression for hotel guests. They warmly greet arriving and departing guests, assisting with luggage, providing information about the hotel's amenities and services, and offering assistance as needed. Front Door Greeters may also coordinate with valet services and maintain an organized lobby area. Their friendly demeanor and excellent customer service skills contribute to a pleasant and memorable guest experience, setting the tone for their stay.

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