• Managed all aspects of business including hiring, payroll, customer relations, marketing, and administration.
• Monitored and supervised entire service staff, conducted monthly reports on franchise performance and presented results to the franchise owner. 
• Built and maintained professional relationships with vendors and suppliers.
• Increased sales revenue by 25% in 2018.

• Developed and implemented new business growth plans and strategies, supervised employees, and created work schedules.
• Was in charge of the overall well-being of the franchise and managed daily business operations.
• Regularly exceeded sales quotas and revenue targets, worked on the constant improvement of customer satisfaction.
• Hired and trained new personnel, created original marketing campaigns.

Top 5% of the Programme

Clubs and Societies: Economics Society, Marketing Society, TEDx Club

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)