To whom it may concern,

When I saw the job posting for a Customer Success Manager position at BTA Group, Inc., I knew I had to submit my application. As your company has a great reputation in the industry, it would be an honor for me to work amongst professionals who share my passion for business, sales, and marketing. I also believe that my extensive experience and career background make me an excellent fit for the role.

I am committed to achieving exceptional results and performing great work which I proved multiple times, both at Be-IT Resourcing, Inc. and Ascensos, Inc. where I worked as a Customer Success Manager. I was not only responsible for the completion of market research but also many other important duties, such as the development and implementation of a new customer culture, coordination of the client on-boarding processes, and creation of more efficient sales strategies. I particularly excelled at the management of other individuals and was always able to lead all assigned projects to the successful finish. Being recognized by executives multiple times for meeting all objectives, I was also ranked as a #1 Manager and won the Employee of the Month Award twice.

In addition, my understanding of various aspects of the business helps me to adapt to change quickly and stay calm under pressure. Offering a master's degree in International Business Management from a prestigious institution, I'm also confident in my teamwork skills and time management abilities. What's more, my professional skills include strong customer orientation, excellent work ethic, and ability to use various industry computer programs, for example, Gainsight, ChurnZero, ClientSuccess, and Totango. Please refer to the attached resume for more details of my previous experience and skillset. I look forward to discussing the opportunity with you.

Thank you for your consideration.

Sincerely,

Ulrik Hjorth