Customer Service Representative Cover Letter Template

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Customer Service Representative Cover Letter Template (Text version)


OM Group, Inc.
Munich, Germany
Application for the position of Customer Service Representative

Dear Recruiters,

This cover letter is in regards to my interest in applying for the Customer Service Representative job within OM Group, Inc. as advertised on your company careers website. With more than 5 years of extensive industry experience paired with exceptional communication skills, I believe that I am a perfect fit for the role. What is more, I am certain that it would be a great opportunity for me to further grow both professionally and as a person.

As stated in my attached CV, I am a performance-driven and dedicated individual adept at executing any tasks associated with the position. At Eaton Corporation, PLC, I was mainly in charge of communicating with customers to identify their needs and goals, resolving any of their problematic issues, and maintaining relevant correspondence. Additionally, I worked on the constant improvement of customer satisfaction with provided services, responded to emails, ordered missing office supplies, and executed multiple other administrative tasks as required. For successfully finishing all projects within budget and schedule, I have won the Employee of the Month Award once. On top of that, I have demonstrated that I am a great team player with the important ability to operate in fast-paced business environments.

Next, I am a native German speaker with a proficiency in English and a basic knowledge of French. Possessing the experience with all software programs necessary for the role, including MS Office, Freshdesk, and Salesforce, I am a holder of a bachelor's degree in Business Administration from the Columbia University. At the university, I was involved in multiple extracurricular activities and I served as a Class Representative for 2 years. Last but not least, I would appreciate the opportunity to meet with you in person in order to discuss my career history in more detail. I can be contacted at any time at 555-555-5555 or via email at

Thank you for your time and consideration and I look forward to hearing back from you soon.

Kind regards,

Max Knauer

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