Customer Success Manager at Descartes Systems Cover Letter Sample

  • Hired by
  • Descartes Systems
1M+ job seekers
Info icon This cover letter was contributed by one of our customers who got hired with Kickresume’s help.

Customer Success Manager at Descartes Systems Cover Letter Sample (Text version)

John Wall, PMP

555-555-5555
hello@kickresume.com
February 17, 2021
Re: Customer Success Manager

Dear Hiring Manager,

As a Customer Success professional who want to pursue a career in supply chain and logistics systems, you will find that my background and expertise will be a great asset to Descartes in the Customer Success Manager role.

Below are some highlights on why I’m an excellent match at Descartes:

  • With an average NPS score of 9.25, I have the highest rating in my entire Customer Success team of 25.
  • I current work at a B2B SaaS company that focuses on Export/Import Regulatory Compliance for Supply Chain. As a Customer Success Associate, I onboard new clients, responsible for renewals and retentions, and act as a client advocate to ensure that all clients needs are met.
  • Besides Customer Excellence, I am all about growing the account and driving new revenues. In the past year, I have helped our sale team push and grow two $20,000 accounts into $100,000+ accounts.
  • I have lived and worked in Asia, Africa, and North America. I am culturally aware and take pride in being able to connect with people from different parts of the world. I have worked in both public and private sectors, and I can connect with a wide range of stakeholders from local beneficiaries, government officials to senior executives.

Also, as a person who has a degree and background in supply chain, I find the Descartes end-to-end supply chain solutions comprehensive and amazing. Not only will I be able to contribute to your growth and customer success immediately but I also find that there will be a lot of opportunities for growth in the future. I welcome the opportunity to discuss my offerings with you in a more personal setting and match them towards accomplishing your objectives.

Thank you for your consideration, and I look forward to speaking with you soon.

Yours sincerely,

Roman Salvia

Roman Salvia

Similar Job Positions

Customer Support Risk Manager Product Manager Sales Associate Executive Project Manager Call Center Operator Client Relationship Manager Strategic Manager


Related Management Resume Samples


Related Customer Service Cover Letter Samples

Let your resume do the work.

Join 1,300,000 job seekers worldwide and get hired faster with your best resume yet.

Sign Up