Customer Service Clerk Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Customer Service Clerk Resume Sample (Full Text Version)

Alisa Kauppila

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Dedicated and performance-driven Customer Service Clerk with an extensive experience in communicating with customers, maintaining files and records, producing work schedules, and managing inventories. Certified Office Manager possessing great organizational skills and important ability to perform well under pressure. Alisa is presently seeking a Customer Service Clerk job with a company which offers flexibility and opportunity to grow both professionally and personally.

Work experience

06/2017 - 05/2019, Customer Service Clerk, Smartrise Engineering, Inc., Ghent, Belgium

Provided information and advice to customers, processed orders, prepared correspondence, and managed office supplies.
Greeted office visitors, produced work schedules and assignments, and resolved any customer account problems, ensuring the all-time great customer experience.
Prepared conference rooms, answered the phone, responded to emails, and collaborated with colleagues in order to increase the efficiency of all daily office operations.
Maintained office inventories, ordered missing supplies, and executed other administrative duties as required.
Recognized by executives for performing great work.

Education

09/2013 - 05/2017, Business & Management with Marketing, Ghent University, Ghent, Belgium

GPA: 3.98 (Top 10% of the Program)

The 2015 Academic Excellence Award winner

Clubs and Societies: Economics Society, Marketing Society, Riding Society

09/2009 - 05/2013, High School, Grundskolan Norsen, Helsinki, Finland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2012 Best Graduate Award winner

Activities: Aerobics Society, Fitness Club, Tennis Club

Skills

Languages

Finnish

English

French

Computer Skills

Microsoft Office

Bitrix24, LibreOffice

Fleep, Flock

TravelPerk, Expensify

Interpersonal Skills

Ability to Work under Pressure

Analytical Skills

Communication Skills

Critical Thinking

Detail-oriented

Good Team Player

Time Management

Volunteering

09/2011 - 05/2012, Class Treasurer, Grundskolan Norsen, Helsinki, Finland

Certificates

02/2019, Certified Office Manager, National Association of Certified Public Bookkeepers

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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