Customer Service Clerk Resume Sample

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Customer Service Clerk Resume Sample (Full Text Version)

Alisa Kauppila

Email address:
Phone number: 555-555-5555


Dedicated and performance-driven Customer Service Clerk with an extensive experience in communicating with customers, maintaining files and records, producing work schedules, and managing inventories. Certified Office Manager possessing great organizational skills and important ability to perform well under pressure. Alisa is presently seeking a Customer Service Clerk job with a company which offers flexibility and opportunity to grow both professionally and personally.

Work experience

06/2017 - 05/2019, Customer Service Clerk, Smartrise Engineering, Inc., Ghent, Belgium
  • Provided information and advice to customers, processed orders, prepared correspondence, and managed office supplies.
  • Greeted office visitors, produced work schedules and assignments, and resolved any customer account problems, ensuring the all-time great customer experience.
  • Prepared conference rooms, answered the phone, responded to emails, and collaborated with colleagues in order to increase the efficiency of all daily office operations.
  • Maintained office inventories, ordered missing supplies, and executed other administrative duties as required.
  • Recognized by executives for performing great work.


09/2013 - 05/2017, Business & Management with Marketing, Ghent University, Ghent, Belgium

GPA: 3.98 (Top 10% of the Program)

The 2015 Academic Excellence Award winner

Clubs and Societies: Economics Society, Marketing Society, Riding Society

09/2009 - 05/2013, High School, Grundskolan Norsen, Helsinki, Finland

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2012 Best Graduate Award winner

Activities: Aerobics Society, Fitness Club, Tennis Club


Computer Skills
Microsoft Office
Bitrix24, LibreOffice
Fleep, Flock
TravelPerk, Expensify
Interpersonal Skills
Ability to Work under Pressure
Analytical Skills
Communication Skills
Critical Thinking
Good Team Player
Time Management


09/2011 - 05/2012, Class Treasurer, Grundskolan Norsen, Helsinki, Finland


02/2019, Certified Office Manager, National Association of Certified Public Bookkeepers
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