Credit Counselor Resume Example

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Credit Counselor Resume Example (Full Text Version)

Chik Daud

Address: 41 Mandible Street, 4825, Sydney, Australia

Email address: chiddaud@gmail.com

Phone number: (07) 4536 4673

Web: www.chiddaud.com

Profile

Results-driven and dedicated Certified Credit Counselor with 2+ years of experience in developing custom finance/budget/debt management plans, providing one-to-one counseling to clients, and performing detailed individual financial assessment. Possess a highly professional attitude, excellent time management skills, great communication skills, and significant ability to perform well in team environments.

Work experience

06/2016 - 05/2019, Credit Counselor, DebtWave Credit Counseling, Inc., Sydney, Australia

Provided professional one-to-one counseling to clients and educated them on finance, budget, and debt management.
Performed detailed individual assessment, created financial profiles, and maintained clients’ financial activity records and files.
Conducted research, negotiated with creditors, and produced customized debt management plans and strategies.
Communicated with banks and other financial institutions, stayed up-to-date with current trends, laws, and regulations.
Increased client satisfaction from 75% of 97% and client base by 45% within 3 years.

Education

09/2012 - 05/2016, Economics & Finance, Macquarie University, Sydney, Australia

GPA: 3.98 (Top 10% of the Program)

Clubs and Societies: FinTech Society, Triathlon Club, Swimming Club

09/2010 - 05/2012, IB Diploma Program, Garden International School, Kuala Lumpur, Malaysia

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

Activities: Basketball Club, Economics Society, Fitness Club

Skills

Languages

Malay

English

Spanish

Computer Skills

Microsoft Office

CreditSoft, Quicken

Mint, Mvelopes

Tiller, FutureAdvisor

Interpersonal Skills

Analytical Skills

Accuracy

Critical Thinking

Detail-oriented

Multitasking

Teamwork

Time Management

Volunteering

09/2014 - 05/2015, Vice President, Macquarie University FinTech Society, Sydney, Australia

Certificates

05/2016, Certified Credit Counselor, National Association of Certified Credit Counselors

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