Analysis at GDIT Resume Sample

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Analysis at GDIT Resume Sample (Full Text Version)

Martin Gastonov

Email address:
Phone number: 999-999-999


Seasoned Military Veteran with a Secret Security Clearance, offering a distinguished +15-year background as a skilled Technology Business Analyst specializing in Information Technology and Cyber Security. Adept at actively implementing groundbreaking technological solutions, streamlining operations, and expertly resolving intricate challenges under demanding circumstances. Demonstrates an exceptional talent for fostering and cultivating client connections, which have resulted in prolonged partnerships and lucrative business prospects. Dedication to attaining optimal outcomes through goal identification, adept troubleshooting, and visionary recommendations for innovative hardware and software resolutions. Proficient in state-of-the-art technologies and fueled by an unwavering drive for ongoing knowledge acquisition. Career underpinned by a Bachelor of Science degree in Cyber Security.

Work Experience

01/2019 - 05/2023, Virtual Desktop Administrator, Booz Allen Hamilton, Pensacola, United States
  • Deployed and managed virtual desktop infrastructure, resulting in a notable 30% reduction in hardware costs and significantly enhanced user experience.
  • Implemented and maintained robust security protocols for virtual desktop environments on the Navy Network (TRANET).
  • Collaborated with cross-functional teams to successfully troubleshoot and resolve technical issues, resulting in an impressive 20% reduction in system downtime.
  • Streamlined and automated virtual desktop provisioning processes, leading to an exceptional 50% reduction in deployment time and heightened efficiency.
  • Updated Group Policies and provided exceptional application support to ensure smooth operations.
  • Coordinated seamlessly with vendors and software specialists to meet stringent testing requirements.
01/2021 - 05/2023, Instructional Systems Designer, Booz Allen Hamilton, Pensacola, United States
  • Led thorough evaluations of existing procedures and implemented necessary adjustments to meet evolving demands.
  • Formulated and presented comprehensive project proposals to stakeholders, outlining scope and anticipated timeline.
  • Facilitated developmental meetings for esteemed clients, resulting in updated business operations.
  • Achieved a 70% reduction in design time through the implementation of best practices and streamlined course development processes.
  • Designed and implemented assessments and user polls to gauge course effectiveness and made necessary modifications to content and delivery to achieve optimal student learning outcomes.
  • Successfully led a team of six instructional designers in the development of 60+ curriculum, user stories and learning materials.
12/2019 - 05/2023, Information Technology Analyst, Booz Allen Hamilton, Pensacola, United States
  • Produced flowcharts and diagrams to streamline operational processes and promote seamless workflows.
  • Upgraded computer system interfaces to optimize information sharing and improve efficiency.
  • Worked closely with upper management to devise and implement innovative strategies to achieve organizational goals.
  • Devised a customized methodology to enhance decision corroborate reporting for management teams.
  • Collaborated with infrastructure personnel and departmental decision makers to identify, recommend, design, and implement cost-effective technology solutions.
  • Oversaw project charters and schedules for Department of Defense clients.
  • Managed multiple assignments in a fast-paced setting and maintained open communication with stakeholders, managers, and staff to guarantee that project deadlines were met and remained on baseline throughout the project lifecycle.
12/2019 - 12/2023, Senior Systems Administrator, Booz Allen Hamilton, Pensacola, United States
  • Managed and administered 1,000+ end-user accounts and permissions, insuring adherence to security best practices and correct access provisioning.
  • Identified and reported negative hardware performance trends and system issues, rendering effective remediation solutions to optimize system performance.
  • Rendered exceptional technical support to customers, resolving over 300 inquiries and complaints daily.
  • Delivered comprehensive training to internal and off-site users, optimizing systems maintenance, effectively resolving recurring issues.
  • Directed remote and on-site testing and troubleshooting for various software on multiple servers, assuring operational readiness and seamless system performance.
12/2019 - 05/2023, SQL Server Database Administrator, Booz Allen Hamilton, Pensacola, United States
  • Executed complex solution development and reporting purposes by designing and implementing SQL queries.
  • Maintained, optimized, and managed advanced SQL queries, views, and stored procedures across multiple databases with minimal supervision.
  • Produced high-quality database solutions that surpass expectations in terms of stability, reliability, and performance.
  • Acquired custom database objects and supplied outstanding application support via the creation of stored procedures.
  • Independently managed workload and collaborated effectively with team members to complete larger scale tasks within a distributed team environment.
  • Coordinated with project management staff to control timely delivery of database development initiatives and adherence to project scope.
12/2019 - 05/2023, UAT Test Lead and Vendor, Booz Allen Hamilton, Pensacola, United States
  • Spearheaded user acceptance testing implementation by highlighting meticulous defect documentation, identifying bottlenecks, and executing precise test cases with a strong emphasis on quality assurance.
  • Supervised the resolution of bugs and tested fixes, providing valuable QA perspective to developers that led to the resolution of persistent issues.
  • Formulated comprehensive testing procedures for developers and future testing applications to streamline the testing process.
  • Led rigorous functional and compatibility tests on new programs or updates, comparing them to existing applications to guarantee seamless integration.
  • Successfully executed Agile and Scrum frameworks, meeting deadlines, releasing updates on schedule.
  • Proficiently debugged code and identified root causes of problems through meticulous configuration files and logs review.
  • Directed extensive testing and review of vendor products to insure meeting quality standards and meeting the needs of stakeholders.
01/2019 - 05/2023, Event Coordinator, Booz Allen Hamilton, Pensacola, United States
  • Spearheaded the management of administrative logistics related to events planning, event booking, and event promotions with exceptional attention to detail.
  • Orchestrated the full spectrum of event coordination for larger parties and gatherings, from conceptualization to execution.
  • Expertly organized, coordinated, and executed in-office events while prioritizing the delivery of superior customer service.
  • Provided invaluable support to senior leadership by developing comprehensive status reports on all aspects of event planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development.
  • Cultivated strong, collaborative relationships with suppliers and vendors, resulting in special volume pricing discounts and increased availability of resources.
01/2018 - 12/2019, Program Coordinator Business Analyst, Capstone Corporation, Pensacola, United States
  • Monitored, maintained, updated project schedule, documentation, progress, and change requests while providing weekly status updates.
  • Communicated audit results and presented recommendations to Project Manager, stakeholders, and management.
  • Conducted extensive project audits for over 15 different projects while reviewing changes to project staffing, scheduling, and resources.
  • Prioritized customer feedback to improve business direction and implemented necessary changes.
  • Acquired a comprehensive Software Test Plan for critical Extract Transfer and Load (ETL) procedures, resulting in a 60% reduction in troubleshooting errors.
  • Operated within Agile and Scrum frameworks to deliver releases every 4 weeks with well-organized sprints.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated closely with product and engineering team members to define and grow new product concepts.
  • Coordinated and maintained the strategic flow of business intelligence data to users.
12/2017 - 12/2018, Metrics and Data Analytics Analyst, General Dynamics Information Technology Inc, Pensacola, United States
  • Conducted comprehensive analytical investigations, utilizing data to identify and address complex business and clinical situations, with a strong focus on trend identification and interpretation.
  • Collaborated with the data loading developmental team to lead and influence optimal database structure for reporting support, ensuring successful implementation and execution.
  • Spearheaded the design, development, implementation, and support of Business Intelligence (BI) and analysis tools, specifically utilizing Tableau to deliver comprehensive insights and actionable recommendations.
  • Developed and executed a Master Test Plan for over 50 databases and warehouses, as well as provided ongoing support for System Software Test Plans.
  • Addressed and resolved complex warehouse performance and access issues to ensure optimal data availability and accessibility.
  • Developed comprehensive data warehouse models to direct sourcing, transformation, and extraction processes, streamlining data flow and driving operational efficiency.
  • Coordinated the strategic flow of business intelligence data to users, optimizing data utilization and driving operational efficiency.
  • Conducted thorough analysis and tracking of data to prepare forecasts and identify trends, providing critical.
12/2017 - 12/2018, Senior Technical Writer QA Engineer, General Dynamics Information Technology Inc, Pensacola, United States

·       Developed comprehensive technical workflows by documenting procedures in a private wiki to educate newly hired staff.

·       Conducted extensive observations of in-progress operations to identify key steps for technical instructions and improve efficiency.

·       Constructed Software Test Plans by collecting process documentation and applying in-depth knowledge of software testing methodologies.

·       Formulated and enhanced test cases to improve the success of manual software testing, utilizing a reliable, comprehensive approach.

·       Collaborated effectively with developers and product owners to remain up to date on product features and intended functionality.

·       Defined customer requirements and created clear, unambiguous project plan specifications to ensure successful project outcomes.

06/2015 - 11/2017, Medical Support Assistant, United States Navy (Naval Hospital Pensacola), Pensacola, United States
  • Coordinated and managed patient charts while accurately documenting all relevant information across multiple company software programs.
  • Maintained electronic records for hundreds of patients with a keen eye for detail, ensuring the data was consistently accurate and complete.
  • Verified and inputted patient insurance, demographic, and medical data into software, always confirming the information was correct.
  • Transferred patient records to relevant parties as needed in a timely and efficient manner.
  • Provided courteous assistance to patients, staff members, and insurance representatives, maintaining a professional and compassionate demeanor.
  • Gathered extensive patient medical history, medication information, symptoms, and allergies with great attention to detail.
  • Organized patient records for research and review to ensure accuracy and completeness, utilizing meticulous organizational skills.
  • Evaluated patient requests to determine urgency and made appropriate referrals to medical staff, consistently prioritizing patient care.
  • Fostered positive relationships with patients, ensuring they felt comfortable and supported throughout their procedures.
  • Collected and processed specimens for routine checks and diagnostic testing with precision.
11/2014 - 05/2015, Emergency Call Center Operator, G4S Secure Solutions (Sacred Heart Hospital), Pensacola, United States
  • Provided emergency call center operations for Sacred Heart Hospital, servicing over 500+ patients.
  • Coordinated Life-Flight Emergency Operating Landing Procedures for critical and life-threatening patients to ensure timely and effective care.
  • Controlled, supported, and organized life-threatening responses by directing hospital specialty staff to different areas of the hospital, resulting in successful patient outcomes.
  • Trained and improved hospital critical response time to patients by 60% through targeted training and development initiatives.
  • Achieved high customer satisfaction ratings through proactive one-call resolutions of customer issues, demonstrating exceptional communication and problem-solving skills.
12/2012 - 10/2014, Security Supervisor, AlliedBarton Security (Ascend Chemical Plant), Pensacola, United States
  • Spearheaded the development and implementation of training programs that substantially elevated officer proficiency and job performance.
  • Successfully led the integration of cutting-edge surveillance software at the Ascend Performance Materials Chemical Plant, resulting in comprehensive security coverage.
  • Conducted thorough site reviews and security audits, delivering insightful recommendations to higher management based on comprehensive analysis and findings.
  • Provided expert leadership to security teams and responded to emergency situations with decisive and effective action.
  • Administered Homeland Security-compliant random vehicle inspections for over 1,000 vehicles and 3,500 employees.
02/2011 - 11/2012, Database and Server Operator, Platinum Group Security "Citrix", Pensacola, United States
  • Operated database and servers to manage high volumes of incoming and outgoing phone calls for over 1,000 employees.
  • Proficiently utilized various operating systems including Windows Vista, Windows 7, Windows 10, and Windows apps such as Excel and PowerPoint.
  • Advocated for end-users by conducting testing and problem analysis for server, desktop, and IT infrastructure work.
  • Monitored network performance and prepared statistical reports for both real-time and historical measurements.
  • Collaborated with vendors to swiftly resolve network outages and periods of reduced performance.
  • Diagnosed and resolved UNIX and Windows processing problems, resulting in increased company efficiency.
  • Developed comprehensive documentation on start-up, shut down, and first-level troubleshooting of processes for the help desk staff.
10/2006 - 10/2010, Intelligence Specialist, United States Navy (USS Whidbey Island LSD-41), Virginia Beach, United States
  • Employed exceptional intelligence gathering techniques to collect, verify, and analyze information from diverse military branches and sources, resulting in the provision of accurate and reliable data for mission-critical decision-making.
  • Demonstrated strict adherence to safety protocols while handling Top Secret/SCI material in the work center, expertly training personnel on proper procedures for accessing classified documents.
  • Provided comprehensive operation, navigation, and intelligence briefings to the Commanding Officer, leveraging strong knowledge of workforce assessment and project assignment to oversee operational and intelligence information with precision.
  • Maintained the accuracy and reliability of over 3,000 Top Secret materials and procedures on a weekly basis for Battle Group Commanders, displaying effective time management skills.
  • Exhibit outstanding mastery of written and verbal communication by preparing numerous intelligence briefings and presentations for supervisors.
  • Supervised a 20-man watch team, including Horn of Africa (HOA) and Somalia deployments, requiring 24/7 manning.
10/2006 - 10/2010, Senior Command and Control Specialist, United States Navy (USS Whidbey Island LSD-41), Virginia Beach, United States
  • Monitored and maintained SIPRNET and NIPRNET Exchange Bridgehead Servers and accounts, providing technical support to over 5,000 Afloat End Users during deployment.
  • Conducted scheduled and unscheduled ocean region shifts, developed, and executed transmission plans to insure seamless operations.
  • Diagnosed and resolved system faults, malfunctions, and outages utilizing exceptional troubleshooting skills and provided technical support through phone, email, and remote administration.
  • Produced high-quality intelligence products to support field operations by conducting research on intelligence targets and analyzing their significance in geopolitical context.
  • Demonstrated expertise in operating Electronic Warfare (EW) equipment for detection, tracking, recognition, and identification, ensuring mission success.
10/2006 - 10/2010, Operations Specialist (OS) E-5, United States Navy (USS Whidbey Island LSD-41)
  • Demonstrates adept leadership as a watch supervisor, Air Traffic Controller, and section leader, while leveraging technical expertise in diverse warfare operations, navigation, and search and rescue to enhance operational efficiency.
  • Facilitated seamless execution of Underway replenishment (UNREP) operations by collaborating with the Military Sealift Command (MSC), showcasing exceptional communication skills and significantly contributing to mission success
  • Efficiently monitored and maintained NIPRNET and SIPRNET networks, employing onboard communication equipment and leveraging Global Command and Control System (GCCS-M) to proactively identify and resolve various issues, including email, chat functions, ships voice communications, and network errors
  • Managed and enforced strict protocols for handling Top Secret / SCI material, ensuring its confidentiality and integrity.
  • Implemented active measures in proficiently overseeing the proper disposal of Top Secret / SCI daily used materials, demonstrating adherence to industry best practices and established guidelines
  • Demonstrated expertise in diagnosing and effectively resolving voice-related issues onboard ships, ensuring seamless communication, and enhancing operational efficiency


  • Spearheaded process improvement initiatives by implementing best practices and streamlining course development processes, resulting in a remarkable 70% reduction of design time.
  • Devised and executed a Master Test Plan for more than 50 databases and warehouses, delivering continuous support for System Software Test Plans.
  • Demonstrated exceptional leadership by directing a team of six instructional designers, successfully developing 60+ curricula, user stories, and other learning materials.
  • Formulated a comprehensive Software Test Plan for critical Extract Transfer and Load (ETL) procedures, which significantly reduced troubleshooting errors by 60%.


Computer Skills
Microsoft 365 Applications
End User Account Management
Customer Support
Computer Hardware
Technical Skills
IBM Cognos
System Analysis
Data Analysis "Oracle"
Project Skills
Training and Development
Portfolio Management
Agile Methodology
Data Collection


01/2015 - 08/2020, Bachelor, Cybersecurity Information Security, Pensacola State College, Pensacola, United States
  • Completed Bachelor of Applied Science (BAS) degree in Cybersecurity, which is based on the eight fundamental domains of the ISC2 Certified Information Security System Professional (CISSP) Certification
  • Equipped with 17 industry standard certifications, including 9 at the associate level and 8 at the baccalaureate level, which are highly sought after by industry partners and recognized worldwide
  • Strengthened theoretical knowledge through hands-on learning and real-world application of concepts
  • Developed quantifiable skills in specific technologies and areas of expertise through completion of industry-standard certifications
01/2013 - 08/2015, Associate, General Arts, Pensacola State College, Pensacola, United States
Position Overview:

As an Analyst, your role is to dissect complex information, data, or problems and provide valuable insights or recommendations. You will collect, interpret, and evaluate data to help organizations make informed decisions. Depending on your specialization, you might be a Business Analyst, Financial Analyst, Data Analyst, or in various other fields. Strong analytical skills, attention to detail, and the ability to communicate your findings effectively are essential for success in this role. Your work will support data-driven decision-making and drive improvements within your area of expertise.

Company Overview:

GDIT, or General Dynamics Information Technology, is a prominent IT and professional services company. As a subsidiary of General Dynamics Corporation, it provides a wide array of information technology, cybersecurity, cloud computing, and systems integration solutions to government agencies and commercial organizations. GDIT leverages its extensive industry expertise and cutting-edge technology to assist clients in achieving their missions efficiently and securely. With a dedication to innovation and service excellence, GDIT plays a vital role in advancing the capabilities of government and business entities.

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