Credit Counselor Resume Example

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Credit Counselor Resume Example (Textversion)

Chik Daud

Address: 41 Mandible Street, 4825, Sydney, Australia
Email address: chiddaud@gmail.com
Phone number: (07) 4536 4673
Web: www.chiddaud.com

Profile

Results-driven and dedicated Certified Credit Counselor with 2+ years of experience in developing custom finance/budget/debt management plans, providing one-to-one counseling to clients, and performing detailed individual financial assessment. Possess a highly professional attitude, excellent time management skills, great communication skills, and significant ability to perform well in team environments.

Work experience

06/2016 - 05/2019, Credit Counselor, DebtWave Credit Counseling, Inc., Sydney, Australia
  • Provided professional one-to-one counseling to clients and educated them on finance, budget, and debt management.
  • Performed detailed individual assessment, created financial profiles, and maintained clients’ financial activity records and files.
  • Conducted research, negotiated with creditors, and produced customized debt management plans and strategies.
  • Communicated with banks and other financial institutions, stayed up-to-date with current trends, laws, and regulations.
  • Increased client satisfaction from 75% of 97% and client base by 45% within 3 years.

Education

09/2012 - 05/2016, Economics & Finance, Macquarie University, Sydney, Australia

GPA: 3.98 (Top 10% of the Program)

Clubs and Societies: FinTech Society, Triathlon Club, Swimming Club

09/2010 - 05/2012, IB Diploma Program, Garden International School, Kuala Lumpur, Malaysia

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

Activities: Basketball Club, Economics Society, Fitness Club

Skills

Languages
Malay
English
Spanish
Computer Skills
Microsoft Office
CreditSoft, Quicken
Mint, Mvelopes
Tiller, FutureAdvisor
Interpersonal Skills
Analytical Skills
Accuracy
Critical Thinking
Detail-oriented
Multitasking
Teamwork
Time Management

Volunteering

09/2014 - 05/2015, Vice President, Macquarie University FinTech Society, Sydney, Australia

Certificates

05/2016, Certified Credit Counselor, National Association of Certified Credit Counselors

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