Souq Web Developer Cover Letter Sample

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Souq Web Developer Cover Letter Sample (Full Text Version)

Mr. Kumar Fahrkas

09999 99999
hello@kickresume.com
Baniyas Road, Dubai, UAE
Mr. Binar Haailem
Grow Combine
Canterbury, Canterbury, Australia
HR
March 2017
Application for the job position: Web developer

Dear Mr. DeaconYour recent advertisement for a Call Center Manager has captured my serious interest. I am confident that my X years experience as a successful and goal-driven call center specialist will provide the capabilities you are looking for. I am forwarding my resume for your review and consideration. Some key skills that you will find relevant to this job opportunity include:

  • Effective support, development and guidance of a front-line customer contact team of X diverse individuals to create a positive and motivational work environment.
  • An increase in agent retention of X% over the last X years.
  • A track record of defining and monitoring productivity metrics and objectives to ensure the consistent achievement of service-level standards and deliverables.
  • Demonstrated excellence in data management and analysis to make recommendations, improve procedures and ensure operational excellence.
  • Improvement of cost-profit ratios by identifying opportunities for greater efficiencies and cost control.

Proficient in cutting-edge call center technology including SugarCRM and 3CLogic Cloud Contact Center.

I have proved and continue to prove myself as a high-energy professional with an unrelenting focus on delivering and improving the customer experience. A passion for developing my team coupled with strong motivational skills have resulted in increased overall employee productivity and satisfaction. I would welcome the opportunity to meet with you for an in-depth interview to discuss the contribution I could make to your company.

Thank you for your time and consideration.

Sincerely

Jane Jobseeker

Company Overview:
Souq

SOUQ is the largest Online Shopping website in Saudi Arabia and Egypt, and recently got acquired by the global conglomerate Amazon.inc. The online shopping is constantly growing and that is proven by Amazon’s rapid increase in market evaluation - from less than 100 million USD in 2010 to one trillion USD in 2018. Since being bought by them, SOUQ.com has adopted largely the same business model, which pretty much guarantees a high workload, but will at the same time expose you to a creative, fast-paced environment, where you are sure to meet interesting smart people.

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